Do I need to take the courses in a specific order?

It is recommended that the courses in the Specialization be taken in the order outlined. Some courses do list other courses as prerequisites. In the Capstone Project, you will have the opportunity to synthesize your learning in all three courses and apply your combined skills in a final project.

Will I earn university credit for completing the Specialization?

No, university credit cannot be earned by taking the courses in this Specialization.

Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

What is the refund policy?

If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Can I take the course for free?

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.

Spezialisierung für Professional IQ: Preventing and Solving Problems at Work

Spezialisierung für Professional IQ: Preventing and Solving Problems at Work

A Compass for Navigating Professional Challenges. Many successful people know the content of Professional IQ; you should, too!

Dozent: C. K. Gunsalus

5.163 bereits angemeldet

Bei Coursera Plus enthalten

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4-teilige Kursreihe

Befassen Sie sich eingehend mit einem Thema

4.8

(82 Bewertungen)

Stufe Anfänger

Keine Vorkenntnisse erforderlich

2 months to complete

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

4-teilige Kursreihe

Befassen Sie sich eingehend mit einem Thema

4.8

(82 Bewertungen)

Stufe Anfänger

Keine Vorkenntnisse erforderlich

2 months to complete

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

Was Sie lernen werden

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves.

This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign.

For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.

Kompetenzen, die Sie erwerben

Kategorie: Empathy
Kategorie: Communication
Kategorie: Personal Development
Kategorie: Relationship Building
Kategorie: Persuasive Communication
Kategorie: Decision Making
Kategorie: Professional Development
Kategorie: Influencing
Kategorie: Professionalism
Kategorie: Business Leadership
Kategorie: Active Listening
Kategorie: Initiative and Leadership

Wichtige Details

Zertifikat zur Vorlage

Zu Ihrem LinkedIn-Profil hinzufügen

Unterrichtet in Englisch

Erfahren Sie, wie Mitarbeiter führender Unternehmen gefragte Kompetenzen erwerben.

Weitere Informationen zu Coursera für Unternehmen

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Erweitern Sie Ihre Fachkenntnisse.

Erlernen Sie gefragte Kompetenzen von Universitäten und Branchenexperten.
Erlernen Sie ein Thema oder ein Tool mit echten Projekten.
Entwickeln Sie ein fundiertes Verständnisse der Kernkonzepte.
Erwerben Sie ein Karrierezertifikat von University of Illinois Urbana-Champaign.

Spezialisierung - 4 Kursreihen

For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.

Foundations of Professional Identity

KURS 117 Stunden

Was Sie lernen werden

Many find themselves frustrated in their careers by lack of preparation for dealing with predictable dilemmas that regularly arise in the world of work. Two in five professionals fired in their jobs after college are terminated for lying, or misuse of technology. Easy to avoid! Or is it? What if you find you have to compromise your values to keep your job? What if they ask you to lie or cheat, even though you know if you are found out you will be fired? What if you find out the company is breaking the law?

Successful people know about and have the skills taught in this specialization. You should, too. Those who wish to make a difference, build positive reputations, become leaders, and advance in their careers must cultivate professional success skills, along with their specific job skills. The central themes of this course – knowing yourself and your values, recognizing and meeting ethical challenges, using an analytical decision-making framework, identifying potential pitfalls, and developing tools to use in the moment – are essential soft skills for succeeding at work. In short, an ethical framework is necessary, and not just nice; smart ethics, as we define them, are integral to success.

Kompetenzen, die Sie erwerben

Kategorie: Decision Making

Kategorie: Ethical Standards And Conduct

Kategorie: Business Ethics

Kategorie: Communication Strategies

Kategorie: Trustworthiness

Kategorie: Conflict Management

Kategorie: Professional Development

Kategorie: Self-Awareness

Kategorie: Communication

Kategorie: Personal Integrity

Kategorie: Interpersonal Communications

Kategorie: Problem Solving

Kategorie: Professionalism

Shaping Your Professional Brand

KURS 220 Stunden

Was Sie lernen werden

You've thought about who you are and how you want your career to be. You have some soft skills to deal with situations that could cause problems. What about the team around you? How do you build functional and constructive professional relationships? How can you add value? What do employers look for when they are promoting?

Skill-building in this course will include asking questions, listening, developing likeability (you’d better be stellar if you’re difficult), identifying cognitive bias, apologizing, receiving apologies, and the basics of whistleblowing. After this course, you will be able to: - assess your own listening and reactions and retune them in advance or on the spot for a more constructive outcome - add value at work by keeping situations easy instead of difficult - manage your own approach - be prepared when things go wrong The prerequisite for this course is Course One of the Specialization "Professional IQ: Preventing and Solving Problems at Work".

Kompetenzen, die Sie erwerben

Kategorie: Communication Strategies

Kategorie: Problem Solving

Kategorie: Active Listening

Kategorie: Influencing

Kategorie: Interpersonal Communications

Kategorie: Professionalism

Kategorie: Business Ethics

Kategorie: Cognitive flexibility

Kategorie: Constructive Feedback

Kategorie: Decision Making

Kategorie: Professional Development

Kategorie: Empathy

Kategorie: Social Skills

Kategorie: Conflict Management

Kategorie: Relationship Building

Kategorie: Ethical Standards And Conduct

Kategorie: Communication

Kategorie: Critical Thinking

Leadership and Influence

KURS 33 Stunden

Was Sie lernen werden

The only thing you get to change is yourself, and in the prerequisites to this course we’ve given you real tools to do that. Now, use those tools to influence the course of your future, your team's future, and your organization's future. Make a plan for yourself that will help you help others, and learn skills to make it happen.

Listening and being sure of your values underpins everything that comes with professional influencer and leadership soft skills. We’ll go on to look at self-assessment and leadership planning, negotiation, addressing and resolving conflict, and successfully identifying and promoting circumstances you want. After this course, you will be able to: - state your own mission and plan with confidence - negotiate and persuade - deal with difficult people - contribute to crafting a working environment you want to work in The prerequisites for this course are Courses One and Two of the Specialization "Professional IQ: Preventing and Solving Problems at Work".

Kompetenzen, die Sie erwerben

Kategorie: Conflict Management

Kategorie: Negotiation

Kategorie: Constructive Feedback

Kategorie: Influencing

Kategorie: Communication

Kategorie: Leadership Development

Kategorie: Leadership

Kategorie: Communication Strategies

Kategorie: Professional Development

Kategorie: Persuasive Communication

Kategorie: Cooperation

Kategorie: Empowerment

Kategorie: Ethical Standards And Conduct

Kategorie: Team Building

Kategorie: Decision Making

Kategorie: Personal Development

Kategorie: Initiative and Leadership

Kategorie: Business Leadership

Kategorie: Leadership and Management

Professional IQ Capstone

KURS 47 Stunden

Was Sie lernen werden

Kompetenzen, die Sie erwerben

Kategorie: Professional Development

Kategorie: Analytical Skills

Kategorie: Personal Development

Kategorie: Adaptability

Kategorie: Strategic Decision-Making

Kategorie: Self-Awareness

Kategorie: Communication

Kategorie: Leadership

Kategorie: Decision Making

Kategorie: Goal Setting

Erwerben Sie ein Karrierezertifikat.

Fügen Sie dieses Zeugnis Ihrem LinkedIn-Profil, Lebenslauf oder CV hinzu. Teilen Sie sie in Social Media und in Ihrer Leistungsbeurteilung.

Dozent

C. K. Gunsalus

University of Illinois Urbana-Champaign

4 Kurse22.244 Lernende

von

University of Illinois Urbana-Champaign

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Häufig gestellte Fragen

Time to completion can vary widely based on your schedule. Most learners are able to complete the Specialization in 4-5 months.

Each course in the Specialization is offered on a regular schedule with sessions starting about once per month. If you don't complete a course on the first try, you can easily transfer to the next session, and your completed work and grades will carry over.

No background knowledge is required. This Specialization is designed for anyone interested in having a career to be proud of, helping teams get things done, and inspiring and influencing those around them.