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Results for "amélioration de l'expérience client"
Status: NewStatus: Free TrialSkills you'll gain: Constructive Feedback, Client Services, Rapport Building, Verbal Communication Skills, Customer Relationship Building, Video Editing, Video Production, Expectation Management, Professional Networking, Relationship Management, Business Relationship Management, Sales Prospecting
Status: Free TrialAdobe
Skills you'll gain: Promotional Strategies, Marketing Planning, Marketing Strategy and Techniques, Digital Marketing, Target Audience, Digital Advertising, Promotions and Campaigns, Marketing Effectiveness, Lead Generation, Marketing Automation, Customer Relationship Management, Advertising, Customer Acquisition Management, Target Market, Customer Engagement, Content Creation
Status: NewStatus: PreviewSkills you'll gain: Generative AI, Web Content, Prompt Engineering, Image Analysis, Google Cloud Platform, User Experience, Content Management
Status: NewStatus: Free TrialSkills you'll gain: Logo Design, Adobe Illustrator, Animations, Typography, Motion Graphics, Case Studies, Adobe After Effects, Graphic Design, Adobe Creative Cloud, Design Research, Branding, Creative Design, Design Strategies, Design, Graphic and Visual Design, User Experience Design, System Configuration, Brand Strategy, Adobe Photoshop, Design Software
Status: NewStatus: Free TrialSkills you'll gain: Timelines, Database Management, Databases, Database Application, Workflow Management, Information Architecture, Database Design, Employee Onboarding, Organizational Skills, Project Management Software, Project Management, Productivity Software, Client Services, Content Management Systems, Process Improvement and Optimization, Customer Relationship Management (CRM) Software, No-Code Development, Productivity, Content Management, Collaboration
Status: Free TrialGoogle
Skills you'll gain: User Experience Design, UI/UX Research, Information Architecture, Storyboarding, Wireframing, User Research, User Story, Adobe XD, Usability Testing, Figma (Design Software), User Experience, Design Reviews, User Interface and User Experience (UI/UX) Design, Design Research, User Centered Design, Persona (User Experience), Presentations, Web Design, Research Design, Usability
What brings you to Coursera today?
Status: PreviewMacquarie University
Skills you'll gain: Persuasive Communication, Overcoming Objections, Influencing, Rapport Building, Storytelling, Meeting Facilitation, Leadership, Presentations, Communication, Public Speaking, Verbal Communication Skills, Relationship Building, Trustworthiness, Target Audience, Non-Verbal Communication, Empathy
Status: PreviewUniversidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Leadership, Sales Management, Leadership and Management, Customer Insights, Business Metrics, Key Performance Indicators (KPIs), Sales Strategy, Cross-Functional Collaboration
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Status: PreviewSkills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Status: PreviewDeepLearning.AI
Skills you'll gain: AI Product Strategy, Business Strategy, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Technology Strategies, Artificial Neural Networks, Applied Machine Learning, Data Science, Deep Learning, Machine Learning, Business Ethics, Recruitment
Status: PreviewUniversidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
In summary, here are 10 of our most popular amélioration de l'expérience client courses
- Freelance Video Editing: Build Strong Client Relationships: Skillshare
- Digital Marketing: Adobe
- Moderniser des sites Web à l'aide de l'IA générative sur Google Cloud: Google Cloud
- Logo Design: From Concept to Client-Approved Work: Skillshare
- Learn Notion for Client and Project Management: Skillshare
- Google UX Design: Google
- Storytelling et influence : Communiquer pour convaincre: Macquarie University
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Improving Customer Retention: Coursera Instructor Network
- Servicio al cliente desde el punto de vista logístico: UBITS
