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Explore the Customer Insights Course Catalog
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O.P. Jindal Global University
Skills you'll gain: Economics, Financial Policy, Economic Development, International Finance, Supply And Demand, Policy Analysis, Sustainable Development, Socioeconomics, Behavioral Economics, Accounting, Market Dynamics, Critical Thinking
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, User Experience Design, Project Planning, Growth Mindedness, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy
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Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Analysis, Social Media, Drive Engagement, Social Media Strategy, Content Creation
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Skills you'll gain: Content Performance Analysis, Content Strategy, Content Creation, Social Media Strategy, Key Performance Indicators (KPIs), Performance Metric, Growth Strategies, Performance Analysis, Promotional Strategies, Drive Engagement
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Skills you'll gain: TikTok, Video Production, Content Strategy, Social Media Content, Content Performance Analysis, Content Creation, Drive Engagement, Social Media Strategy, Social Media
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Product Knowledge, Active Listening, Communication
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Responsible AI, Business Analysis, Business Process Modeling, Business Analytics, Stakeholder Management, Business Process, Business Intelligence, Business Process Improvement, Analytics, Generative AI, Data Processing, Data Visualization Software
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Product Lifecycle Management, Product Strategy, Product Management, Product Marketing, Case Studies, Market Data, Organizational Leadership, Market Research, Data-Driven Decision-Making, Cross-Functional Collaboration, Team Building, Communication, Strategic Thinking, Innovation, Market Analysis
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Qualitative Research, Research Design, Surveys, Focus Group, Research Methodologies, Research, Data Collection, Interviewing Skills, Case Studies, Analysis, Report Writing
- Status: NewStatus: Free
University of Copenhagen
Skills you'll gain: Chronic Diseases, Primary Care, Preventative Care, Long Term Care, Health Care, Health Disparities, Healthcare Industry Knowledge, Health Equity, Health Promotion, Care Management, Community Health, Public Health, Patient Education and Support, Nutrition and Diet, Socioeconomics, Clinical Nutrition, Education and Training, Exercise Science
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Macroeconomics: Foundations and Insights:Â O.P. Jindal Global University
- Retail Customer Service:Â CVS Health
- Design Thinking: Insights to Inspiration :Â University of Virginia
- Facebook Insights: Crack the Algorithm:Â Coursera
- YouTube Insights: Crack the Algorithm:Â Coursera
- TikTok Insights: Crack the Algorithm:Â Coursera
- Samsung Customer Care Essentials:Â Samsung
- GenAI for Business Analysts: Faster Insights:Â Coursera Instructor Network
- Product Strategy: Lifecycle, Data Insights, Collaboration:Â Coursera Instructor Network
- Qualitative Research Methods: Capturing Rich Insights:Â Coursera Instructor Network