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Explore the Customer Insights Course Catalog
- Status: NewStatus: Free Trial
Board Infinity
Skills you'll gain: Data Literacy, Decision Making, Data Analysis, Analytical Skills, Case Studies, Logical Reasoning, Data-Driven Decision-Making, Deductive Reasoning, Data Presentation, Data Visualization, Complex Problem Solving, Numerical Analysis
Coursera Instructor Network
Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management
- Status: Free Trial
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
Coursera Project Network
Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
- Status: Preview
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Reporting, Financial Forecasting, Business Valuation, Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Accounting, Analysis, Financial Modeling, Generally Accepted Accounting Principles (GAAP), Market Data, Business Strategy
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Data-Driven Decision-Making, Executive Presence, Business Intelligence, User Feedback, Data Visualization, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures
- Status: Preview
Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
- Status: Free Trial
Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
- Status: Free Trial
Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning
- Status: Free Trial
Skills you'll gain: Data Modeling, Database Design, Extract, Transform, Load, Data Warehousing, Data Pipelines, Business Intelligence, Data Integrity, Data Validation, Performance Tuning, Data Mart, Data Management, Process Optimization, Data Quality, Data Transformation, Performance Testing
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Visualization, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Data Manipulation, Data Ethics, Tableau Software, Data Analysis, Pandas (Python Package), Data Cleansing, Data Quality, Data Processing, Data Validation, Technical Communication, Data Transformation, Python Programming
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Data Interpretation & Insights: Exam & Recruitment Prep:Â Board Infinity
- Fundamentals of Customer Acquisition Management:Â Coursera Instructor Network
- Akamai Customer Consulting and Support:Â Akamai Technologies, Inc.
- Create Customer Personas in Canva:Â Coursera Project Network
- Beyond the Financials: Insights, Analysis and Valuations:Â University of Illinois Urbana-Champaign
- Data Storytelling: Create Insights with Power BI & Tableau:Â Coursera Instructor Network
- Google Cloud Customer Care Fundamentals:Â Google Cloud
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Create a services customer satisfaction process:Â Coursera Project Network
- Dell Technologies Technical Customer Support Specialist:Â Dell