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Explore the Customer Insights Course Catalog
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy
- Status: NewStatus: Preview
Skills you'll gain: TikTok, Video Production, Content Strategy, Social Media Content, Content Performance Analysis, Content Creation, Drive Engagement, Social Media Strategy, Social Media
- Status: NewStatus: Preview
Skills you'll gain: Content Performance Analysis, Content Strategy, Content Creation, Social Media Strategy, Key Performance Indicators (KPIs), Performance Metric, Growth Strategies, Performance Analysis, Promotional Strategies, Drive Engagement
- Status: NewStatus: Preview
Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Analysis, Social Media, Drive Engagement, Social Media Strategy, Content Creation
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Responsible AI, Business Analysis, Business Process Modeling, Business Analytics, Stakeholder Management, Business Process, Business Intelligence, Business Process Improvement, Analytics, Generative AI, Data Processing, Data Visualization Software
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Product Lifecycle Management, Product Strategy, Product Management, Product Marketing, Case Studies, Market Data, Organizational Leadership, Market Research, Data-Driven Decision-Making, Cross-Functional Collaboration, Team Building, Communication, Strategic Thinking, Innovation, Market Analysis
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Qualitative Research, Research Design, Surveys, Focus Group, Research Methodologies, Research, Data Collection, Interviewing Skills, Case Studies, Analysis, Report Writing
- Status: NewStatus: Free
University of Copenhagen
Skills you'll gain: Chronic Diseases, Primary Care, Preventative Care, Long Term Care, Health Care, Health Disparities, Public Health and Disease Prevention, Medical Management, Healthcare Industry Knowledge, Health Promotion, Care Management, Community Health, Patient Education And Counseling, Public Health, Nutrition and Diet, Diagnostic Tests, Socioeconomics, Clinical Nutrition, Education and Training, Exercise Science
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Retail Customer Service:Â CVS Health
- Design Thinking: Insights to Inspiration :Â University of Virginia
- TikTok Insights: Crack the Algorithm:Â Coursera
- YouTube Insights: Crack the Algorithm:Â Coursera
- Facebook Insights: Crack the Algorithm:Â Coursera
- Samsung Customer Care Essentials:Â Samsung
- GenAI for Business Analysts: Faster Insights:Â Coursera Instructor Network
- Product Strategy: Lifecycle, Data Insights, Collaboration:Â Coursera Instructor Network
- Qualitative Research Methods: Capturing Rich Insights:Â Coursera Instructor Network