![[Featured Image] A student meets with a professor in a classroom to ask how to learn information technology skills like data analytics and visualization.](https://images.ctfassets.net/wp1lcwdav1p1/6zxg6UuOFWvWmyEQ0C6Rwo/a21ee5a86b0307d29e966579c0213334/GettyImages-1681107895.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
Status: Featured
How to Learn Information Technology
Find out how to learn information technology by exploring IT skills and discovering where to get them.
February 5, 2025
Article
Start Your IT Support Specialist Career
Jobs in computer and information technology earn more than twice the average salary for all occupations*. Here, you’ll find the resources you need to start your IT career.
![[Featured Image] A technical support engineer stands in a server room and looks at a laptop in an attempt to fix a problem.](https://images.ctfassets.net/wp1lcwdav1p1/18vqzO1Zq9pIWHf3ErWoIy/cba1ef8b07184e9bbbcda0259c37ee3d/GettyImages-1347879841.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A woman answers Comptia A+ interview questions during a job interview.](https://images.ctfassets.net/wp1lcwdav1p1/S7XrJDgduI4usjAPD5Agz/12dd7fa32383a41f449288c34c40da2f/GettyImages-498384865.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A technical support specialist assists a colleague.](https://images.ctfassets.net/wp1lcwdav1p1/5cG9k7hT1NFJ6VPiGkpo7n/d35b0b984cf4293af2b462c3c5f9cfcb/GettyImages-600697856.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A help desk technician smiles at someone on a video call in their home office.](https://images.ctfassets.net/wp1lcwdav1p1/4UaATRqX3UwczK2ZMceubi/de753dbf6fe7f34d13a60820f1cbc72d/GettyImages-866364156_2.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
Gain in-demand skills with IT industry leaders
Status: Free Trial
Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
Status: Free Trial
Status: AI skills
Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Systems Administration, IT Infrastructure, Cloud Management, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Lightweight Directory Access Protocols, Computer Hardware, Technical Support, Software Installation, Interviewing Skills, Professional Development, Google Gemini
Status: Free Trial
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
![[Featured image] An IT technician assists a fellow employee with their laptop.](https://images.ctfassets.net/wp1lcwdav1p1/4EB4kpgOghmmQVDmeZ8tQC/dec9b4b61cbc4dda94368ee3c0972b8b/IT_technician.png?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] IT worker checks on systems at workplace](https://images.ctfassets.net/wp1lcwdav1p1/19out9QeXiAcsGVoihB0IB/35a261582b9cb28a1ddedd0e1bc774dc/iStock-950514452.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image]: An IT professional works at a computer after learning how to get IT certifications to qualify for a new job.](https://images.ctfassets.net/wp1lcwdav1p1/1325ETF1UHYm1hcGvdx4zk/18e63bdd03a8c200b88609af4f09119c/GettyImages-2156162213.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featued image] A person in a green plaid button-down shirt sits in a chair and searches for IT jobs on a laptop.](https://images.ctfassets.net/wp1lcwdav1p1/DZInDrz47gFkHHI1DSXTL/128fa09c22c96546d5065f3d872207a1/GettyImages-1222547509.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] IT learner in a pink blouse sits at a desk with a laptop and book and considers which entry-level IT certification to get.](https://images.ctfassets.net/wp1lcwdav1p1/14lLHlq87ar3b4D3iUnyjp/a4a73e79a8de20871f2e7433792306fb/best-IT-certifications_1500x680.JPG?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A tattooed male computer technician works at a dual-screen workstation in an office with windows behind him.](https://images.ctfassets.net/wp1lcwdav1p1/6UAsg3PF2pv9onoBifGAuy/e0cc6abbb2eff80ae2be305990bb2954/computer-technician_1500x680.JPG?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
IT support specialists with the skills to troubleshoot and resolve technical issues efficiently are crucial in every organization. Embarking on a career in IT support offers the opportunity to apply your problem-solving abilities and technical expertise, making a tangible difference in user experiences and operational success. Explore our free resources as you start your IT career:
Find your next course: Which IT Course Should You Take? Find Out in 1 Minute
Hear from an expert: Meet the IT Support Tech Advancing Toward a Cybersecurity Career
Watch on YouTube: Career Spotlight: IT Support Specialist
Ready to start learning? Explore our catalog of IT support courses for beginners or accelerate your career growth with a Coursera Plus subscription. When you enroll in either the monthly or annual option, you’ll get access to over 10,000 courses.
Frequently asked questions (FAQ)
*US Bureau of Labor Statistics. “Occupational Outlook Handbook: Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm.” Accessed September 18, 2025.