This foundational course provides your essential map to the travel industry. You will gain a clear understanding of the key players from different types of travel agents to tour operators and airlines and master the processes that drive the sector. What sets this course apart is its practical focus on the travel agent's selling process, equipping you with effective sales techniques and the essential industry terminology used by professionals. This unique approach will empower you to confidently navigate the agency landscape, understand stakeholder interactions, and unlock exciting career opportunities within the dynamic world of travel.



Expérience recommandée
Compétences que vous acquerrez
- Catégorie : Stakeholder Management
- Catégorie : Client Services
- Catégorie : Sales Process
- Catégorie : Booking (Sales)
- Catégorie : Customer Inquiries
- Catégorie : Hotels and Accommodations
Détails à connaître

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septembre 2025
2 devoirs
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This course provides a foundational understanding of the travel agency sector, exploring its key players and processes. You'll learn about various stakeholders in the tourism market, including different types of travel agents and other key players in the industry. You'll also delve into the travel agent's selling process, gaining insights into effective sales techniques and essential industry terminology. This course equips you with the knowledge to navigate the travel agency landscape and understand the interactions between different stakeholders in the tourism market.
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Instructeur

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