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    Results for "service management"

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure: Security Operations Management

      Skills you'll gain: Microsoft Azure, Identity and Access Management, Network Security, Cloud Security, Security Management, Authorization (Computing), Data Access, Security Information and Event Management (SIEM), Firewall, Role-Based Access Control (RBAC), Continuous Monitoring, Key Management, Threat Detection, IT Automation, Incident Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Planning, Auditing and Maintaining Enterprise Systems

      Skills you'll gain: Contingency Planning, Disaster Recovery, Business Continuity Planning, Enterprise Application Management, Security Management, IT Management, System Monitoring, System Implementation, Cyber Security Policies, Enterprise Security, Compliance Auditing, Security Strategy, Systems Administration, Operating System Administration, Governance, Security Controls, Organizational Strategy, Patch Management, Continuous Monitoring, Information Systems Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      229 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Governance and Management of IT

      Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Risk Management Framework, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Quality Monitoring, Auditing, Information Technology Infrastructure Library, Risk Management, Business Priorities, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management, Capacity Management, Staff Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Customer Service Essentials: 20 Skills for Happy Clients

      Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

      Mixed · Course · 1 - 4 Weeks

    • P

      Packt

      Linux for Cloud and DevOps Engineers

      Skills you'll gain: Linux Administration, Package and Software Management, Linux, User Accounts, Operating System Administration, System Monitoring, Linux Commands, User Provisioning, Amazon Web Services, Unix Commands, Network Troubleshooting, File Management, Command-Line Interface, File Systems, Amazon Elastic Compute Cloud, Systems Administration, General Networking, Service Management

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Linux Troubleshooting and System Recovery

      Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Unix Commands, Debugging, Service Management, User Accounts, OS Process Management

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Compliance Framework, Standards & Regulations

      Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Data Ethics, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Business Strategy: Value Proposition Essentials

      Skills you'll gain: Value Propositions, Sales Presentation, Product Knowledge, Business Marketing, Business Strategy, Business Modeling, Competitive Analysis, Communication, Innovation, Customer Analysis, Strategic Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      B

      Board Infinity

      Getting Started with Cloud Foundry

      Skills you'll gain: Application Deployment, Cloud Platforms, CI/CD, Cloud Computing, Cloud Infrastructure, Cloud Services, Platform As A Service (PaaS), Service Management, Cloud Security, Containerization, Application Development, System Monitoring, Command-Line Interface

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Hardware and Operating System Foundations II

      Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      62 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      IIT Bombay

      Introduction to Business Management : Winning Externally

      Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Information Systems Operations and Business Resiliency

      Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Information Technology Operations, IT Service Management, Information Systems, IT Infrastructure, Data Security, Auditing, Patch Management

      Intermediate · Course · 1 - 4 Weeks

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    1…91011…834

    In summary, here are 10 of our most popular service management courses

    • Azure: Security Operations Management: Whizlabs
    • Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System
    • Governance and Management of IT: Packt
    • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
    • Linux for Cloud and DevOps Engineers: Packt
    • Advanced Linux Troubleshooting and System Recovery: Packt
    • Cybersecurity Compliance Framework, Standards & Regulations: IBM
    • Business Strategy: Value Proposition Essentials: Coursera Instructor Network
    • Getting Started with Cloud Foundry: Board Infinity
    • Hardware and Operating System Foundations II: Illinois Tech

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