Skills you'll gain: Facebook, Social Media, Community Development, Social Media Marketing, Driving engagement, Content Management, Digital Marketing

Skills you'll gain: Infographics, Presentations, Data Visualization, Content Creation, Graphic and Visual Design, User Accounts, Business Communication

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design Software, Graphics Software, Content Creation, No-Code Development, Multimedia, Content Marketing, Cloud-Based Integration, Continuous Integration

Skills you'll gain: Data Pipelines, Google Cloud Platform, Data Processing, Data Storage, Cloud Storage, Cloud Engineering, Data Infrastructure, Data Management, Data Architecture, Data Warehousing, Data Integration, Data Analysis, Data Migration, Automation

Skills you'll gain: Infographics, Process Flow Diagrams, Business Process, Target Audience, Data Visualization, Content Creation, Timelines, Business Strategy

Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Target Market, Social Media Management, Marketing, Social Media Strategy, Instagram, Marketing Channel, Digital Media Strategy, Marketing Strategies, Facebook, Digital Marketing, Smart Goals, Key Performance Indicators (KPIs)

Skills you'll gain: Data Literacy, Data Ethics, Policy Analysis, Public Policies, Data-Driven Decision-Making, Tree Maps, Data Analysis, Data Collection, Data Management, Program Evaluation, Data Quality, Research, Research Methodologies

Skills you'll gain: Video Production, Video Editing, Photo/Video Production and Technology, Storytelling, Google Gemini, Generative AI, Multimedia, Media Production, Content Creation, Google Workspace, Prompt Engineering

Skills you'll gain: Newsletters, Canva (Software), Marketing Materials, Email Marketing, Promotional Materials, Event Marketing, Business Writing, Graphic Design, Marketing Design, Target Audience, Marketing Communications

Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Content Marketing, Goal Setting, Social Media Strategy, Social Media, Marketing, Marketing Planning, Drive Engagement, Writing, Business Strategy

Skills you'll gain: Mockups, Visualization (Computer Graphics), Wireframing, Web Design, Prototyping, User Interface and User Experience (UI/UX) Design, Collaborative Software, Data Sharing