Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Responsible AI, Automation, Machine Learning, Natural Language Processing

Skills you'll gain: Program Management, Program Evaluation, Program Implementation, Project Management Life Cycle, Project Management, Project Management Software, Agile Methodology, Project Documentation, Process Development

Skills you'll gain: User Story, Agile Project Management, Agile Methodology, Product Roadmaps, Project Management Software, Project Management, Product Development, Value Propositions, Product Design, Stakeholder Communications, Customer experience strategy (CX)

Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Persona (User Experience), Design Thinking, Conceptual Design, Human Centered Design, Product Testing, Project Management, Product Management, Agile Methodology

Skills you'll gain: User Story, Jira (Software), Backlogs, Issue Tracking, Sprint Planning, Agile Software Development, Agile Project Management, Project Management

Skills you'll gain: Prompt Engineering, Data Visualization, Large Language Modeling, Text Mining, Scatter Plots, Data Visualization Software, Unstructured Data, Histogram, Data Analysis, Natural Language Processing

Skills you'll gain: Program Management, Communication Planning, Project Documentation, Project Management Software, Technical Communication, Process Flow Diagrams, Program Development, Agile Methodology, Communication Strategies

Skills you'll gain: Prototyping, Generative AI, Prompt Engineering, Artificial Intelligence, Mockups, ChatGPT, Design Software, Canva (Software), User Experience Design, Wireframing, Creativity, Automation

Skills you'll gain: Value Propositions, Marketing, Branding, Marketing Strategies, Strategic Marketing, Product Strategy, Digital Marketing, Brand Strategy, Target Audience, Marketing Communications, Marketing Analytics, Customer Insights, Marketing Channel, Market Analysis, Consumer Behaviour, Demand Planning

Skills you'll gain: UI/UX Research, Usability Testing, Presentations, User Experience Design, User Research, Mobile Development, Data Ethics, User Centered Design, Research Design, Prototyping, Research Methodologies, Wireframing, Information Privacy

Skills you'll gain: Project Design, Program Management, Timelines, Work Breakdown Structure, Project Scoping, Project Management, Agile Methodology, Project Management Software, Process Development, Risk Management, Governance

Skills you'll gain: Data Import/Export, Pandas (Python Package), Generative AI, OpenAI, LLM Application, Application Programming Interface (API), Data Manipulation, Data Processing, Jupyter, Database Development, Python Programming, Machine Learning