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    Results for "customer communications management"

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Effective Communication for Project Stakeholders and Teams

      Skills you'll gain: Strategic Communication, Growth Mindedness, Target Audience, Communication Strategies, Constructive Feedback, Stakeholder Communications, Project Management, Communication, Interpersonal Communications, Management Training And Development, Stakeholder Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Designing Project Information Hubs for Performance

      Skills you'll gain: Stakeholder Engagement, Communication Planning, Information Management, Stakeholder Management, Project Management, Network Troubleshooting, Project Planning, Program Management, Project Coordination, Management Reporting, Agile Project Management, Knowledge Transfer, Meeting Facilitation, Communication Strategies, Communication, Agile Methodology, Risk Management, Data Integrity

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Program Communications Management in ClickUp

      Skills you'll gain: Program Management, Project Management Software, Communication Planning, Agile Project Management, Process Flow Diagrams, Technical Communication, Stakeholder Management, Stakeholder Communications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Sales Process, Workflow Management, Process Optimization, Business Process Automation, Business Process Management, Configuration Management, Automation, Compliance Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      How to Implement and Evaluate Communication Campaigns

      Skills you'll gain: Campaign Management, Advertising Campaigns, Communication Planning, Paid media, Social Media Campaigns, Program Evaluation, Content Performance Analysis, Strategic Communication, Media Planning, Marketing Communications, Earned Media, Program Implementation, Promotional Strategies, Marketing Effectiveness, Integrated Marketing Communications, Communication Strategies, Owned Media, Marketing, Public Relations, Business Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      English for Effective Business Communications

      Skills you'll gain: English Language, Marketing, Business, Vocabulary, Telecommuting, Human Resources, Office Management, Leadership and Management, Business Communication, Recruitment, Business Writing, Grammar, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      118 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Marketing

      Skills you'll gain: Resource Allocation, Marketing Strategies, Marketing Analytics, Customer experience strategy (CX), Data Science, Analytics, Marketing, Data Analysis, Digital Transformation, Brand Strategy, Customer Insights, Data-Driven Decision-Making, Business Leadership, Consumer Behaviour, Business Strategy, Advertising, Organizational Change

      4.6
      Rating, 4.6 out of 5 stars
      ·
      468 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Career Management

      Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Influencing, Business Communication, Strategic Communication, Stakeholder Management, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Lifelong Learning, Collaboration, Self-Awareness

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Comunicação Digital e Consumidores

      Skills you'll gain: Customer experience strategy (CX), Communication Planning, Marketing Strategies, Consumer Behaviour, Customer Insights, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Improve Communication Processes Using Gmail

      Skills you'll gain: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      25 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    1…8910…834

    In summary, here are 10 of our most popular customer communications management courses

    • Effective Communication for Project Stakeholders and Teams: University of Maryland, College Park
    • Designing Project Information Hubs for Performance: University of Maryland, College Park
    • Program Communications Management in ClickUp: Coursera Project Network
    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • How to Implement and Evaluate Communication Campaigns: University of Colorado Boulder
    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
    • English for Effective Business Communications: University of California, Irvine
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Leadership Through Marketing: Northwestern University
    • Career Management: Fundação Instituto de Administração

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