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Results for "customer communications management"
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Strategic Communication, Growth Mindedness, Target Audience, Communication Strategies, Constructive Feedback, Stakeholder Communications, Project Management, Communication, Interpersonal Communications, Management Training And Development, Stakeholder Analysis
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Communication Planning, Information Management, Stakeholder Management, Project Management, Network Troubleshooting, Project Planning, Program Management, Project Coordination, Management Reporting, Agile Project Management, Knowledge Transfer, Meeting Facilitation, Communication Strategies, Communication, Agile Methodology, Risk Management, Data Integrity
Coursera Project Network
Skills you'll gain: Program Management, Project Management Software, Communication Planning, Agile Project Management, Process Flow Diagrams, Technical Communication, Stakeholder Management, Stakeholder Communications
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Sales Process, Workflow Management, Process Optimization, Business Process Automation, Business Process Management, Configuration Management, Automation, Compliance Management
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Campaign Management, Advertising Campaigns, Communication Planning, Paid media, Social Media Campaigns, Program Evaluation, Content Performance Analysis, Strategic Communication, Media Planning, Marketing Communications, Earned Media, Program Implementation, Promotional Strategies, Marketing Effectiveness, Integrated Marketing Communications, Communication Strategies, Owned Media, Marketing, Public Relations, Business Communication
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
- Status: Free Trial
University of California, Irvine
Skills you'll gain: English Language, Marketing, Business, Vocabulary, Telecommuting, Human Resources, Office Management, Leadership and Management, Business Communication, Recruitment, Business Writing, Grammar, Communication
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
- Status: Free Trial
Northwestern University
Skills you'll gain: Resource Allocation, Marketing Strategies, Marketing Analytics, Customer experience strategy (CX), Data Science, Analytics, Marketing, Data Analysis, Digital Transformation, Brand Strategy, Customer Insights, Data-Driven Decision-Making, Business Leadership, Consumer Behaviour, Business Strategy, Advertising, Organizational Change
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Influencing, Business Communication, Strategic Communication, Stakeholder Management, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Lifelong Learning, Collaboration, Self-Awareness
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer experience strategy (CX), Communication Planning, Marketing Strategies, Consumer Behaviour, Customer Insights, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies
Coursera Project Network
Skills you'll gain: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication
In summary, here are 10 of our most popular customer communications management courses
- Effective Communication for Project Stakeholders and Teams:Â University of Maryland, College Park
- Designing Project Information Hubs for Performance:Â University of Maryland, College Park
- Program Communications Management in ClickUp:Â Coursera Project Network
- Salesforce CLM & CPQ: Streamlining Contract Operations:Â Coursera Instructor Network
- How to Implement and Evaluate Communication Campaigns:Â University of Colorado Boulder
- Customer Service in the Age of Generative AI :Â University of Virginia Darden School Foundation
- English for Effective Business Communications:Â University of California, Irvine
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- Leadership Through Marketing:Â Northwestern University
- Career Management: Fundação Instituto de Administração