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    Patient Care Courses Online

    Explore patient care courses on clinical skills, communication, and healthcare ethics. Prepare for roles in nursing, therapy, and patient advocacy.

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    Explore the Patient Care Course Catalog

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      OpenAI ChatGPT: Enterprise Solutions Unleashed

      Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      De-identifying DICOM Data with the Healthcare API

      Skills you'll gain: Cloud API, Google Cloud Platform, Data Store, Medical Privacy, Application Programming Interface (API), Health Informatics, Health Information Management, Data Import/Export, Cloud Computing, Data Security, Medical Imaging

      Intermediate · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Service Innovation and Management

      Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Creating & Managing Amazon Connect Instances

      Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Alberta

      캡스톤 : 소프트웨어 제품 관리 실전 프로젝트

      Skills you'll gain: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      F

      Fred Hutchinson Cancer Center

      Data Management and Sharing for NIH Proposals

      Skills you'll gain: Grant Writing, Data Sharing, Grant Applications, Data Storage, Data Management, Health Policy, Technical Writing, Health Care Procedure and Regulation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Get Started with Facebook Messenger for a Business

      Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Tecnología e IA en seguros: Oportunidades y desafíos

      Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Responsible AI, Insurance, Data Ethics, Business Process Automation, Emerging Technologies, Change Management, Customer Service, AI Personalization, Automation, AI Product Strategy, Operational Efficiency

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية تحسين رضى العملاء مع تجربة ما بعد الشراء على فايسبوك

      Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular patient care courses

    • OpenAI ChatGPT: Enterprise Solutions Unleashed: Coursera Instructor Network
    • De-identifying DICOM Data with the Healthcare API: Google Cloud
    • Engaging in Service Innovation and Management: Northeastern University
    • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
    • GenAI for Customer Service Teams: Coursera Instructor Network
    • 캡스톤 : 소프트웨어 제품 관리 실전 프로젝트: University of Alberta
    • Data Management and Sharing for NIH Proposals: Fred Hutchinson Cancer Center
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Get Started with Facebook Messenger for a Business : Coursera Project Network
    • Tecnología e IA en seguros: Oportunidades y desafíos: Universidades Anáhuac

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