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Results for "telephone skills"
- Status: NewStatus: Free Trial
Packt
Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication
- Status: Free Trial
The Hong Kong University of Science and Technology
Skills you'll gain: Case Studies, Target Audience, Business Communication, Communication Strategies, Communication, Analysis, English Language, Business Writing, Vocabulary, Writing, Grammar
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Strategy, Solution Selling, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Negotiation, Product Knowledge, Setting Appointments, Return On Investment, Cost Benefit Analysis
- Status: Preview
Politecnico di Milano
Skills you'll gain: Grant Writing, Public Speaking, Verbal Communication Skills, Critical Thinking, Communication, Writing, Persuasive Communication
- Status: Free Trial
University of California, Davis
Skills you'll gain: Oral Comprehension, English Language, Vocabulary, Grammar, Language Competency, Language Learning, Literacy
- Status: Free Trial
Packt
Skills you'll gain: Constructive Feedback, Communication, Business Communication, Interpersonal Communications, Emotional Intelligence, Social Skills, Tactfulness, Empathy, Performance Management, Growth Mindedness, Collaboration, Personal Development
- Status: Free Trial
University of London
Skills you'll gain: Professional Networking, Professionalism, Resource Allocation, Time Management, Prioritization, Organizational Skills, Verbal Communication Skills, Communication, LinkedIn, Stakeholder Management, Delegation Skills, Non-Verbal Communication, Business Relationship Management, Leadership, Personal Attributes, Branding, Social Media
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Interpersonal Communications, Student Engagement, Blended Learning
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Discussion Facilitation, Verbal Communication Skills, Public Speaking, Communication, Social Skills, Interpersonal Communications, Active Listening, Collaboration, Organizational Skills, Time Management
- Status: Free Trial
University of California San Diego
Skills you'll gain: Session Initiation Protocols, Android Studio, Android Development, Internet Of Things, Communication Systems, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Application Development, Embedded Systems, Open Source Technology
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Sales Process, Sales, Sales Presentation, Closing (Sales), Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Active Listening, Business Software, Business Writing, Overcoming Objections, Relationship Building, Collaboration, Negotiation, Problem Solving, Value Propositions, Critical Thinking
In summary, here are 10 of our most popular telephone skills courses
- Soft skills:Â Packt
- Business English: Basics:Â The Hong Kong University of Science and Technology
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- Professional Selling: Step 3 - Become a High-Performer:Â Kennesaw State University
- Communication skills for engineering scholars:Â Politecnico di Milano
- Basic English Skills : Visit California:Â University of California, Davis
- Feedback Skills:Â Packt
- Professional Skills for International Business:Â University of London
- Study Skills for University Success:Â University of California, Irvine
- Speaking Skills for University Success:Â University of California, Irvine