• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Level Agreement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service level agreement"

    • Status: Preview
      Preview
      I

      Illinois Tech

      Cloud: Infrastructure as a Service - Bachelor's

      Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud-Native Computing, Cloud Applications, Disaster Recovery, DevOps, Virtualization, Infrastructure as Code (IaC), Cloud Storage, Cloud Security, CI/CD, Business Continuity, Cost Management, Scalability

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Secure Your Data at Rest

      Skills you'll gain: Data Security, Cloud Security, Azure Active Directory, Microsoft Azure, Data Storage, Microsoft SQL Servers, Data Encryption Standard, Authorization (Computing), Authentications, Database Management, Data Governance, Key Management, Role-Based Access Control (RBAC), Threat Modeling, Identity and Access Management, Firewall

      4.4
      Rating, 4.4 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      ADP Entry-Level Compensation and Benefits Analyst

      Skills you'll gain: Compensation Analysis, Compensation Management, Compensation Strategy, Job Evaluation, Benefits Administration, Data Collection, Compensation and Benefits, Data Visualization, Job Analysis, Data-Driven Decision-Making, Project Management, Data Analysis, Microsoft Excel, Google Sheets, Human Resource Policies, Regulatory Compliance, Labor Compliance, Law, Regulation, and Compliance, Payroll, Program Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      79 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Create a services customer satisfaction process

      Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      39 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 3 Months

    • A

      Amazon Web Services

      Serverless Architectures on AWS

      Skills you'll gain: AWS CloudFormation, Serverless Computing, Infrastructure as Code (IaC), Amazon Web Services, Cloud API, Application Programming Interface (API), Cloud Infrastructure, Event-Driven Programming, Authentications, Amazon S3, Application Deployment, Amazon DynamoDB, Scalability

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      GoHighLevel for Beginners: Voice AI Automated Appointments

      Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure Migration, Business Continuity & Networking Solutions

      Skills you'll gain: Microsoft Azure, Zero Trust Network Access, Disaster Recovery, Data Migration, Cloud Computing Architecture, Network Security, Network Architecture, Cloud Solutions, Infrastructure As A Service (IaaS), Cloud Security, Cloud Services, Firewall, General Networking, Virtual Private Networks (VPN), Platform As A Service (PaaS), Scalability

      Intermediate · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Skills and Best Practices for Cloud Support Associates

      Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Service Accounts and Roles: Fundamentals

      Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms

      Beginner · Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      High-Availability Scaling with Kubernetes: Web Services

      Skills you'll gain: Load Balancing, Kubernetes, Site Reliability Engineering, Scalability, Application Deployment, Disaster Recovery, Containerization, YAML, Servers, System Monitoring

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Azure Network Services

      Skills you'll gain: Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Administration, Software-Defined Networking, Wide Area Networks, Hardening, Virtual Private Networks (VPN), Network Infrastructure, Network Routing, Private Cloud

      4.8
      Rating, 4.8 out of 5 stars
      ·
      35 reviews

      Intermediate · Course · 1 - 4 Weeks

    Searches related to service level agreement

    what are service-level agreements (slas)?
    1…789…384

    In summary, here are 10 of our most popular service level agreement courses

    • Cloud: Infrastructure as a Service - Bachelor's: Illinois Tech
    • Secure Your Data at Rest: Microsoft
    • ADP Entry-Level Compensation and Benefits Analyst: Automatic Data Processing, Inc. (ADP)
    • Create a services customer satisfaction process: Coursera Project Network
    • Call Center Customer Service: CVS Health
    • Serverless Architectures on AWS: Amazon Web Services
    • GoHighLevel for Beginners: Voice AI Automated Appointments : Coursera Project Network
    • Azure Migration, Business Continuity & Networking Solutions: Whizlabs
    • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
    • Service Accounts and Roles: Fundamentals: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Generative AI
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok