Skills you'll gain: Information Privacy, Medical Privacy, Personally Identifiable Information, Legal Writing, Legal Research, General Data Protection Regulation (GDPR), Health Information Management, Law, Regulation, and Compliance, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Care Procedure and Regulation, Technology Strategies

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance

Skills you'll gain: Prioritization, Health Policy, Pharmaceuticals, Health Equity, Economics, Policy, and Social Studies, Health Care, Resource Allocation, Public Health, Policy Analysis, Cost Benefit Analysis, Governance, Price Negotiation, Decision Making, Market Dynamics, Health Technology, Program Implementation, Stakeholder Engagement

Skills you'll gain: Healthcare Ethics, Diagnostic Tests, Statistical Methods, Patient Communication, Clinical Research, Healthcare Industry Knowledge, Probability & Statistics, Clinical Assessment, Health Informatics, Health Policy, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Health Disparities

Skills you'll gain: Strategic Decision-Making, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Leadership, Mergers & Acquisitions, Analysis, Competitive Analysis, New Business Development, Market Analysis, Operational Efficiency

Skills you'll gain: Infant Care, Child Health, Nutrition Education, Maternal Health, Motivational Interviewing, Nutrition and Diet, Patient Education And Counseling, Caregiving, Mental Health, Family Support, Stress Management, Cultural Responsiveness, Cultural Sensitivity

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

Skills you'll gain: Health Informatics, Strategic Communication, Health Technology, Strategic Planning, Business Planning, Innovation, Telehealth, Organizational Strategy, Design Thinking, Business Strategy, Health Care Administration, Emerging Technologies, User Centered Design

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

Skills you'll gain: Medical Privacy, Information Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Personally Identifiable Information, Law, Regulation, and Compliance, Health Information Management, General Data Protection Regulation (GDPR), Regulatory Compliance, Health Care Procedure and Regulation, Data Governance