Skills you'll gain: Microsoft Azure, Data Integration, Authorization (Computing), Data Architecture, Disaster Recovery, Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Cloud Computing Architecture, Cloud Security, Data Security, Data Storage, Event Monitoring, Role-Based Access Control (RBAC), Application Design, Infrastructure Security, Application Deployment, Solution Architecture, Identity and Access Management

Skills you'll gain: Group Policy, Azure Active Directory, Active Directory, Microsoft Azure, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), Single Sign-On (SSO), User Accounts, Multi-Factor Authentication, Disaster Recovery, Authorization (Computing)

Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Mobile Security, Operating System Administration, Security Management, Android (Operating System), Patch Management, Microsoft Azure, System Configuration, System Monitoring, Azure Active Directory, Windows Servers, Remote Access Systems

Skills you'll gain: MITRE ATT&CK Framework, Endpoint Security, Cyber Threat Hunting, Cyber Threat Intelligence, Endpoint Detection and Response, Cloud Security, Threat Detection, Cyber Operations, Threat Management, Microsoft Copilot, Malware Protection, Security Information and Event Management (SIEM), Microsoft Azure, Vulnerability Management, Cloud Computing, Incident Response, Computer Security Incident Management, Azure Active Directory, Hybrid Cloud Computing, Incident Management

Skills you'll gain: Calendar Management, Organizational Skills, Content Management, Workflow Management, Scheduling, Project Planning, Collaborative Software, Social Media Marketing

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Data Centers, Ansible, Open Shortest Path First (OSPF), Network Switches, Virtual Local Area Network (VLAN), Network Infrastructure, Border Gateway Protocol, Network Architecture, Network Administration, Network Routing, Infrastructure Security, Network Security, Virtualization, Network Monitoring, Data Storage Technologies, Automation

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Google Workspace, Google Gemini, Mobile Security, Scripting, Email Automation, Service Management, Document Management, System Configuration, Automation, IT Service Management, Data Storage Technologies, Data Security