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Results for "help desk support"
- Status: Free Trial
Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
- Status: Free Trial
Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
- Status: Free Trial
Skills you'll gain: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
Skills you'll gain: Product Support, Technical Support and Services, Technical Support, Google Cloud Platform, Service Level, Issue Tracking, Problem Management, Technical Communication, File Management, Personally Identifiable Information
- Status: Free
Amazon Web Services
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Network Troubleshooting, Cloud Management, Cloud Computing, Technical Support, Cloud Infrastructure, Issue Tracking, Technical Documentation
- Status: Preview
Knowledge Accelerators
Skills you'll gain: Web Content Accessibility Guidelines, Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Diversity Programs, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Visual Impairment Education, Developmental Disabilities, Education Software and Technology, Microsoft Office, Microsoft Windows, Computer Displays, Productivity
- Status: Free Trial
Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
- Status: Free Trial
Stanford University
Skills you'll gain: Hospice, Parent Communication, Family Support, Caregiving, Patient Education and Support, Pain Management, Pediatrics, Patient Advocacy, Nursing and Patient Care, Patient-centered Care, Medical Social Work, Working With Children, Family Therapy, Psychosocial Assessments, Child Health, Patient Communication, Child Development, Social Work, Clinical Assessment, Stress Management
- Status: Free Trial
Illinois Tech
Skills you'll gain: Microsoft Windows, Windows PowerShell, Operating System Administration, Command-Line Interface, Operating Systems, Systems Administration, Desktop Support, System Configuration, Control Panels, OS Process Management, IT Automation, General Networking, Computing Platforms, Graphical Tools, File Management, Network Troubleshooting, User Accounts
In summary, here are 10 of our most popular help desk support courses
- Dell Technologies Technical Support for Software:Â Dell
- GenAI for Customer Support:Â Coursera Instructor Network
- Technical Diagnostics and Troubleshooting Techniques:Â Microsoft
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- Security and Troubleshooting Essentials:Â Packt
- Google Cloud Customer Care Fundamentals - 한êµì–´: Google Cloud
- Troubleshooting: AWS CloudFormation Stacks:Â Amazon Web Services
- Promoting Accessible Workplaces with Assistive Technology :Â Knowledge Accelerators
- Dell Technologies Networking & Security Technical Support:Â Dell
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network