Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership

Skills you'll gain: Cucumber (Software), Selenium (Software), Apache Maven, Object Oriented Programming (OOP), Behavior-Driven Development, Java, Jenkins, Test Case, Test Automation, CI/CD, Test Execution Engine, Application Frameworks, Software Design Patterns

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

Skills you'll gain: Simulation and Simulation Software, Digital Transformation, Systems Thinking, Complex Problem Solving, Operations Research, Predictive Analytics, Data-Driven Decision-Making, Verification And Validation, Process Optimization, Data Integration, Risk Management, Python Programming, Event-Driven Programming, Probability & Statistics, Performance Analysis

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation

Skills you'll gain: Procurement, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, Meeting Facilitation, Project Management, CI/CD, Issue Tracking, Request for Proposal, Project Risk Management, Request For Quotation (RFQ), Risk Analysis, Communication Strategies

Skills you'll gain: Facebook, Social Media Content, Brand Awareness, Advertising, Marketing Materials, Social Media Marketing, Social Media, Content Creation, Marketing Design, Branding, Graphic and Visual Design, Content Marketing, Customer Engagement, Digital Marketing

Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales

Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Taking Meeting Minutes, Calendar Management, Setting Appointments, Business Solutions, Live Streaming, Scheduling

Skills you'll gain: Canva (Software), Content Performance Analysis, Photography, Marketing Psychology, Photo Editing, Marketing Design, Performance Analysis, Content Creation, Graphic and Visual Design, Driving engagement, Branding

Skills you'll gain: Application Deployment, Release Management, Salesforce Development, Configuration Management, Version Control, Salesforce, Change Control, Continuous Deployment, Business Reporting, Dashboard

Skills you'll gain: Amazon Web Services, Apache Cassandra, Enterprise Application Management, Scalability, Performance Tuning