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    Results for "telephone skills"

    • Status: Free
      Free
      U

      University of Washington

      Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

      Skills you'll gain: Business Correspondence, Business Writing, English Language, Language Competency, Writing, Business Communication, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      227 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Time Management Skills

      Skills you'll gain: Time Management, Productivity, Organizational Skills, Prioritization, Planning, Scheduling, Delegation Skills, Team Management, Goal Setting, Strategic Prioritization, Smart Goals, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Shanghai Jiao Tong University

      Training and Practicing in English Public Speaking

      Skills you'll gain: Public Speaking, Active Listening, English Language, Verbal Communication Skills, Communication, Critical Thinking, Creative Thinking, Stress Management, Adaptability, Self-Awareness

      4.6
      Rating, 4.6 out of 5 stars
      ·
      294 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Peking University

      Essentials for English Speeches and Presentations 英语演讲与演示

      Skills you'll gain: Verbal Communication Skills, Oral Expression, Presentations, Interviewing Skills, Public Speaking, English Language, Cultural Diversity, Non-Verbal Communication, Intercultural Competence, Oral Comprehension, Vocabulary, Business Communication, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      153 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      People and Soft Skills Assessment

      Skills you'll gain: Presentations, Teamwork, Collaboration, Communication, Professional Development, Problem Solving, Public Speaking, Agile Project Management, Social Skills, Interpersonal Communications, Critical Thinking and Problem Solving

      4.6
      Rating, 4.6 out of 5 stars
      ·
      267 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Michigan

      Foundational Skills for Communicating About Health

      Skills you'll gain: Non-Verbal Communication, Verbal Communication Skills, Patient Communication, Storytelling, Public Speaking, Communication, Health Education, Communication Strategies, Interpersonal Communications, Concision, Persuasive Communication, Critical Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      125 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Communication in Remote Work

      Skills you'll gain: Virtual Teams, Telecommuting, Interpersonal Communications, Trustworthiness, Collaboration, Team Building, Social Skills, Rapport Building, Communication, Teamwork, Relationship Building, Team Leadership, Leadership, Leadership Development, Expectation Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Voxy

      Low Intermediate English: Calls & Messaging

      Skills you'll gain: English Language, Interpersonal Communications, Media and Communications, Vocabulary, Language Learning, Oral Comprehension, Rapport Building, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      266 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Lesson | Organize Your Pitch

      Skills you'll gain: Presentations, English Language, Sales Presentations, Business Communication, Verbal Communication Skills, Public Speaking, Organizational Skills

      4.5
      Rating, 4.5 out of 5 stars
      ·
      36 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Effective Communication for Today’s Leader

      Skills you'll gain: Interpersonal Communications, Social Skills, Communication, Assertiveness, Business Communication, Constructive Feedback, Empathy, Active Listening, Verbal Communication Skills, Employee Performance Management, Leadership, Leadership Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      93 reviews

      Intermediate · Course · 1 - 4 Weeks

    1…567…519

    In summary, here are 10 of our most popular telephone skills courses

    • Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails: University of Washington
    • Time Management Skills: LearnKartS
    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • Customer Service Fundamentals: Knowledge Accelerators
    • Training and Practicing in English Public Speaking: Shanghai Jiao Tong University
    • Essentials for English Speeches and Presentations 英语演讲与演示: Peking University
    • People and Soft Skills Assessment : IBM
    • Foundational Skills for Communicating About Health: University of Michigan
    • Communication in Remote Work: University of California, Irvine
    • Low Intermediate English: Calls & Messaging: Voxy

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