Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "telephone skills"
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Time Management, Oral Comprehension, Active Listening, Language Competency, Public Speaking, Verbal Communication Skills, Learning Strategies, English Language, Vocabulary, Composure, Grammar, Detail Oriented, Adaptability
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis
- Status: Preview
Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Customer Inquiries, Customer and Client Support, Help Desk Support, Greeting Customers, Critical Thinking and Problem Solving, Patience, Communication, Customer Complaint Resolution, Customer Engagement, Customer experience improvement, Empathy, Technical Communication, Process Management, Positivity, Self-Awareness, Organizational Skills
- Status: Free
University of Washington
Skills you'll gain: Professional Networking, Rapport Building, Relationship Building, Communication, Business Communication, Verbal Communication Skills, English Language
- Status: Free Trial
Skills you'll gain: English Language, Interpersonal Communications, Media and Communications, Vocabulary, Language Learning, Oral Comprehension, Rapport Building, Grammar
- Status: Preview
Skills you'll gain: Verbal Communication Skills, Oral Expression, Presentations, Interviewing Skills, Public Speaking, English Language, Cultural Diversity, Non-Verbal Communication, Intercultural Competence, Vocabulary, Business Communication, Grammar
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Presentations, English Language, Sales Presentations, Business Communication, Verbal Communication Skills, Public Speaking, Organizational Skills
- Status: Free
Georgia Institute of Technology
Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency
- Status: Free Trial
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Interpersonal Communications, Social Skills, Communication, Assertiveness, Business Communication, Constructive Feedback, Empathy, Active Listening, Verbal Communication Skills, Employee Performance Management, Leadership, Leadership Development
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Telecommuting, Meeting Facilitation
In summary, here are 10 of our most popular telephone skills courses
- IELTS Listening and Speaking Sections Skills Mastery:Â University of California, Irvine
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- Technical Troubleshooting: Diagnostics, Networks, Customers:Â Coursera Instructor Network
- Customer Service Fundamentals:Â Knowledge Accelerators
- Lesson | Business English Skills: Introducing Yourself in Business Settings :Â University of Washington
- Low Intermediate English: Calls & Messaging:Â Voxy
- Essentials for English Speeches and Presentations è‹±è¯æ¼”讲与演示: Peking University
- Lesson | Organize Your Pitch:Â Georgia Institute of Technology
- Lesson | Understand and Be Understood on the Phone:Â Georgia Institute of Technology
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology