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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information​ ​Systems

      Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, IT Management, Supply Chain Systems, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, System Implementation, User Requirements Documents, Technology Solutions, Project Management, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google IT Automation with Python

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), CI/CD, Cloud Computing, Technical Communication, Unit Testing, Web Services, Email Automation, Configuration Management, Automation, Python Programming, Interviewing Skills, Professional Development, Scripting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      50K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Foundation Certified System Administrator (LFCS): Unit 5

      Skills you'll gain: Firewall, Network Security, Linux, Linux Administration, Linux Servers, Network Administration, Security Controls, Hardening, Ubuntu, Linux Commands, File Management, System Configuration, Command-Line Interface

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support for Software

      Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      B

      Board Infinity

      Writing Effective Technical Documentation

      Skills you'll gain: Target Audience, Design, Ethical Standards And Conduct, Google Docs, Professional Networking, Collaborative Software, Application Programming Interface (API), User Feedback, Portfolio Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google شهادة تقنية المعلومات من

      Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, TCP/IP, Application Security, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      568 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Networking & Security Technical Support

      Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Soporte de Tecnologías de la Información de Google

      Skills you'll gain: Computer Security, IT Infrastructure, Operating System Administration, Network Security, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Application Security, OSI Models, Package and Software Management, Disaster Recovery, Cybersecurity, User Accounts, File Systems, TCP/IP, Computer Hardware, Technical Support, Software Installation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Apple Certified Support Professional 10.14

      Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Computers

      Skills you'll gain: Business Software, Computer Hardware, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, Computer Architecture, Data Storage, System Configuration, Technical Support and Services, Microsoft Windows, Servers, Cybersecurity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      864 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Technical Diagnostics and Troubleshooting Techniques

      Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      119 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Support

      Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular technical support courses

    • Information​ ​Systems: University of Minnesota
    • Google IT Automation with Python: Google
    • Linux Foundation Certified System Administrator (LFCS): Unit 5: Pearson
    • Dell Technologies Technical Support for Software: Dell
    • Writing Effective Technical Documentation: Board Infinity
    • Google شهادة تقنية المعلومات من: Google
    • Dell Technologies Networking & Security Technical Support: Dell
    • Soporte de Tecnologías de la Información de Google: Google
    • Apple Certified Support Professional 10.14: Packt
    • Introduction to Computers: Microsoft

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