Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Digital Marketing

Skills you'll gain: Social Media Content, Social Media, Social Media Strategy, Social Media Campaigns, Social Media Marketing, Campaign Management, Marketing Planning, Content Performance Analysis, Advertising Campaigns, Social Media Management, Content Creation, AI Personalization, Digital Media Strategy, Prompt Engineering, Digital Content, Marketing Strategies, Content Strategy, Generative AI, Persona Development, Data Analysis

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Enterprise Application Management, ChatGPT, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Application Design, Business Metrics, Program Evaluation, Process Optimization, Performance Tuning, Application Programming Interface (API), Debugging

Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Behavioral Economics, Resource Allocation, Socioeconomics, Consumer Behaviour, Cost Benefit Analysis, Decision Making, Critical Thinking

Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols

Skills you'll gain: Microsoft Copilot, Forecasting, Sales Strategy, Sales Presentation, Customer Analysis, Sales Pipelines, Sales Enablement, Data Cleansing, Sales Management, Time Series Analysis and Forecasting, Responsible AI, Sales, Customer Relationship Management (CRM) Software, Taking Meeting Minutes, Microsoft Teams, Email Automation, Customer Insights, Data Quality, Meeting Facilitation, Customer Data Management

Skills you'll gain: Supervision, Emotional Intelligence, Trustworthiness, Employee Coaching, Leadership, Professional Development, Constructive Feedback, Ethical Standards And Conduct, Coaching, Mentorship, Influencing, Accountability, Team Management, Initiative and Leadership, Delegation Skills, Rapport Building, People Development, Leadership and Management, Teamwork, Communication

Skills you'll gain: Customer Service, Telephone Skills, Customer Complaint Resolution, Verbal Communication Skills, Customer experience improvement, Customer Relationship Building, Communication, Active Listening, Customer Analysis, Non-Verbal Communication

Skills you'll gain: Persona Development, Target Audience, Social Media Strategy, Digital Marketing, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, Social Media, Marketing, Value Propositions, Brand Management, E-Commerce, Mobile Banking, Branding, Experience Design

Skills you'll gain: Product Lifecycle Management, Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Brand Awareness, Product Management, Product Strategy, Brand Loyalty, New Product Development, Product Improvement, Customer Engagement, Business Strategies, User Experience, Customer Insights, Consumer Behaviour, Portfolio Management, Competitive Analysis, Employee Engagement

Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Closing (Sales), Verbal Communication Skills, Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Growth Mindedness, Rapport Building, Active Listening, Time Management

Skills you'll gain: FinTech, Technology Strategies, Payment Systems, Case Studies, Financial Services, Digital Transformation, International Finance, Banking Services, Mobile Banking, Banking, Innovation, Financial Regulations, Business Technologies, Business Transformation, Financial Market, Competitive Analysis, Analysis, Financial Regulation, Business Strategy, Business Analysis