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    Results for "call center experience"

    • G

      Google Cloud

      Dialogflow CX: Managing Environments

      Skills you'll gain: Release Management, Virtual Environment, Multi-Tenant Cloud Environments, Configuration Management, Cloud Management, Application Deployment, Generative AI Agents, Google Cloud Platform

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Speak English Professionally: In Person, Online & On the Phone

      Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Lesson | Video Conferencing: Face to Face but Online

      Skills you'll gain: Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Telecommuting, Meeting Facilitation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      35 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      M

      Microsoft

      Microsoft Ruta ExperiencIA

      Skills you'll gain: Generative AI, Artificial Intelligence, AI Product Strategy, Responsible AI, Machine Learning, Natural Language Processing

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      D

      Dubai College of Tourism

      The Travel Booking Lifecycle

      Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Global Business Communication

      Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Business English Communication Skills

      Skills you'll gain: Negotiation, Proposal Writing, Presentations, Sales Presentation, Verbal Communication Skills, Persuasive Communication, Event Planning, Peer Review, Business Communication, Business Writing, Taking Meeting Minutes, Public Speaking, Business Planning, Microsoft PowerPoint, Meeting Facilitation, Business Correspondence, Professional Networking, Data Visualization, English Language, Setting Appointments

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.8K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      UBITS

      Comunicación para equipos multigeneracionales

      Skills you'll gain: Communication Strategies, Team Management, Leadership, Productivity, Diversity Awareness, Collaboration, Workplace inclusivity, Communication, Interpersonal Communications, Empathy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      D

      Dubai College of Tourism

      Hotel Front Office Operations

      Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      Every Second Counts: Advanced and Emergency Clinical Skills

      Skills you'll gain: Blood Collection, Phlebotomy, Medication Administration, Healthcare Ethics, Automated External Defibrillator, Medical Laboratory, Cardiopulmonary Resuscitation (CPR), First Aid, Emergency Medicine, Laboratory Testing, Airway Management, Diagnostic Tests, Health Care, Emergency Response, Dignity in Care, Patient Communication, Patient-centered Care, Critical Thinking and Problem Solving, Decision Making, Critical Thinking

      Beginner · Course · 1 - 4 Weeks

    1…402403404405

    In summary, here are 10 of our most popular call center experience courses

    • Dialogflow CX: Managing Environments: Google Cloud
    • Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
    • Lesson | Video Conferencing: Face to Face but Online: Georgia Institute of Technology
    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • Microsoft Ruta ExperiencIA: Microsoft
    • The Travel Booking Lifecycle: Dubai College of Tourism
    • Global Business Communication: Starweaver
    • Business English Communication Skills: University of Washington
    • Comunicación para equipos multigeneracionales: UBITS
    • Hotel Front Office Operations: Dubai College of Tourism

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