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Results for "service improvement"
Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
- Status: Free Trial
Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Continuous Monitoring, Infrastructure Security, Cybersecurity, Cyber Security Policies, Telecommuting, Threat Modeling, Cyber Security Strategy, Security Controls, Security Strategy, Problem Management, Security Awareness, Employee Engagement
- Status: Preview
IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
- Status: Free Trial
Skills you'll gain: Smart Goals, Team Motivation, Team Management, Team Performance Management, Goal Setting, Leadership Development, Team Leadership, Professional Development, Teamwork, Leadership, People Development, Personal Development, Team Building, Emotional Intelligence, Self-Awareness
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization
- Status: NewStatus: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Wide Area Networks, Network Planning And Design, Network Routers, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Network Switches, Business Priorities, Telecommunications, Enterprise Application Management, Service Level Agreement, Prioritization
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Process Controls, R (Software), Statistical Analysis, Data Analysis Software, R Programming, Quality Control, Quality Improvement, Statistical Methods, Process Analysis, Data Transformation, Statistical Hypothesis Testing, Probability Distribution
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Inference, Correlation Analysis, Probability Distribution, Statistical Analysis, R (Software), Statistical Visualization, Descriptive Statistics, Sampling (Statistics), Statistical Process Controls, Data Visualization, Statistics, Probability & Statistics, Statistical Hypothesis Testing, Data Analysis, Data Literacy, Data Analysis Software, Data Science, Quality Improvement, Process Engineering
- Status: Preview
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Change Management, Leadership, Conflict Management, Patient Safety, Risk Analysis, Risk Management, Continuous Quality Improvement (CQI), Project Planning, Teamwork, Communication Strategies, Planning
In summary, here are 10 of our most popular service improvement courses
- Process Improvement and Problem Solving: Packt
- Incident Management and Continuous Improvement: LearnQuest
- How to Build an Effective Service Company: IESE Business School
- GenAI for Customer Communication: Coursera Instructor Network
- Personal Leadership Development Planning and Leading High Performing Teams: Rice University
- Six Sigma Advanced Improve and Control Phases: Kennesaw State University
- QoS for Newer Network Technologies: Cisco Learning and Certifications
- Stability and Capability in Quality Improvement: University of Colorado Boulder
- Data Science Methods for Quality Improvement: University of Colorado Boulder
- Introduction to Service Innovation and Management: Northeastern University