Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Technical Communication, Communication, Positivity, Organizational Skills

Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Drive Engagement, Constructive Feedback, Organizational Leadership, Emotional Intelligence, Leadership and Management, Business Leadership, Team Leadership, Leadership, Employee Performance Management, Influencing, Communication, Motivational Skills, Verbal Communication Skills

Skills you'll gain: Child Development, Psychology, Culture, Human Development, Social Sciences, Human Learning, Personal Development, Self-Awareness, Cultural Diversity, Emotional Intelligence, Motivational Skills, Creativity, Social Skills, Cognitive flexibility, Behavior Management, Empathy, Stress Management

Skills you'll gain: User Experience Design, Persona (User Experience), Web Content Accessibility Guidelines, User Story, Usability, User Research, Human Factors, Human Centered Design, Ideation, User Flows, Competitive Analysis, Mockups

Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Cultural Responsiveness, Patient-centered Care, Professionalism, Professional Development, Verbal Communication Skills, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Communication, Empathy, Ethical Standards And Conduct, Stress Management, Relationship Building

Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Conflict Management, Empowerment

Skills you'll gain: Active Listening, Non-Verbal Communication, Cultural Sensitivity, Interpersonal Communications, Emotional Intelligence, Conflict Management, Rapport Building, Empathy, Cultural Diversity, Collaboration, Teamwork, Communication Strategies, Virtual Teams, Communication, Digital Communications

Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Relationship Management, Leadership, Professional Development, Stress Management, Self-Awareness, Team Management, Resilience, Decision Making, Active Listening

Skills you'll gain: Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Verbal Communication Skills, Leadership, Compassion, Teamwork, Communication, Active Listening, Self-Awareness

Skills you'll gain: Workplace Bullying Intervention, Conflict Management, Relationship Building, Social Skills, Professional Development, Communication, Emotional Intelligence, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Employee Engagement, Industrial and Organizational Psychology, Business Leadership, Advocacy

Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Trustworthiness, Professionalism, Personal Integrity, Business Administration, Business Management, Strategic Decision-Making, Compliance Management, Leadership Studies, Environmental Social And Corporate Governance (ESG), Case Studies, Corporate Sustainability, Conflict Management, Team Leadership

Skills you'll gain: Empathy, Interpersonal Communications, Communication, Rapport Building, Coaching, Active Listening, Emotional Intelligence, Self-Awareness