Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization

Skills you'll gain: Process Flow Diagrams, Process Mapping, Target Audience, Data Visualization, Content Creation, User Accounts, Business Process, Graphic Design, Business Strategy

Skills you'll gain: Virtual Teams, Collaboration, Occupational Health, Teamwork, Stress Management, Occupational Safety and Health Administration (OSHA), Professionalism, Safety Training, Composure, Communication, Injury Prevention, Mindfulness, Time Management, Prioritization, Self-Starter, Productivity, Goal Setting, Ethical Standards And Conduct

Skills you'll gain: Instagram, Canva (Software), Animations, Creative Design, Video Editing, Content Creation, Video Production

Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Public Health, Health Care Administration, Public Health and Disease Prevention, Crisis Intervention, Health Equity, Leadership, Health Disparities, Diversity Equity and Inclusion Initiatives, Professionalism, Emergency Response, Decisiveness, Emotional Intelligence, Adaptability, Communication

Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Booking (Sales), Setting Appointments, Sales Development, Sales Pipelines, No-Code Development, Technical Sales, Automation, AI Personalization, Scheduling, Personalized Service

Skills you'll gain: Sustainable Business, Stakeholder Engagement, Corporate Sustainability, Business Modeling, Environmental Social And Corporate Governance (ESG), Business Valuation, Stakeholder Analysis, Systems Thinking, Value Propositions, Design Thinking, Process Validation, Presentations, Innovation

Skills you'll gain: Community and Social Work, Social Justice, Community Outreach, Public History, Research, Storytelling, Cultural Diversity

Skills you'll gain: UI/UX Research, User Research, Design Thinking, User Experience, Persona (User Experience), Technical Communication, User Centered Design, Usability