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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Build job-relevant skills in under 2 hours with hands-on tutorials.
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    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
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    Explore the Customer Service Course Catalog

    • C

      Coursera Project Network

      Cible démographie spécifique de l’utilisateur dans campagne de suivi

      Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Target Audience, Campaign Management, Drive Engagement, Customer Engagement, Marketing Design

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      AWS Certified SysOps Administrator - Associate

      Skills you'll gain: Cloud Infrastructure, Virtual Private Networks (VPN), Operational Databases, Performance Tuning, Routing Protocols

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing Complex MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Wide Area Networks, Service Level, Border Gateway Protocol, Network Planning And Design, Network Routing, Network Routers, Computer Networking, Network Architecture, Servers

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Real-World Applications & Model Deployment in Java

      Skills you'll gain: Responsible AI, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Jenkins, Applied Machine Learning, CI/CD, Java, Continuous Deployment, Java Programming, Artificial Intelligence, Machine Learning, Spring Framework, Application Deployment, Reinforcement Learning, Spring Boot, Enterprise Application Management, Continuous Monitoring, Enterprise Architecture

      Intermediate · Course · 1 - 4 Weeks

    • F

      Fundação Instituto de Administração

      Strategic Marketing

      Skills you'll gain: Marketing Planning, Strategic Marketing, Global Marketing, Business-To-Consumer, Marketing Management, Marketing, Business Strategy, Marketing Strategy and Techniques, Consumer Behaviour, Value Propositions, B2B Sales, Business Ethics, Customer experience strategy (CX), Customer Insights

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      Tecnológico de Monterrey

      Gestão estratégica de marcas

      Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Marketing, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Comment intégrer des applications dans le tableau de bord Hootsuite

      Skills you'll gain: Slack (Software), Social Media Management, Dashboard, Social Media, Collaborative Software, Facebook, Cloud-Based Integration, Continuous Integration

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Developing a Google SRE Culture - Português Brasileiro

      Skills you'll gain: Site Reliability Engineering, DevOps, Safety Culture, Culture Transformation, Change Management, Continuous Delivery, Organizational Change, Continuous Integration, Performance Measurement, Service Level, System Monitoring, Incident Management, Data-Driven Decision-Making, Automation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      App Deployment, Security & Infrastructure Automation

      Skills you'll gain: Application Deployment, Open Web Application Security Project (OWASP), CI/CD, Docker (Software), Bash (Scripting Language), Cloud Development, DevOps, Containerization, IT Automation, Cloud Hosting, Load Balancing, Ansible, Infrastructure As A Service (IaaS), Secure Coding, Application Security, Firewall, Servers, Unit Testing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Developing RAG Apps with LlamaIndex and JS

      Skills you'll gain: LLM Application, Full-Stack Web Development, JavaScript Frameworks, Node.JS, Application Development, Restful API, Development Environment, OpenAI, Data Management, API Design, Application Deployment, Data Storage, Data Integration

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      B

      Board Infinity

      Advanced Hibernate Techniques

      Skills you'll gain: Hibernate (Java), Multi-Tenant Cloud Environments, Object-Relational Mapping, Spring Boot, Performance Tuning, Java, Authentications

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      AZ-801: Configuring Windows Server Hybrid Advanced Services

      Skills you'll gain:

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Cible démographie spécifique de l’utilisateur dans campagne de suivi: Coursera Project Network
    • AWS Certified SysOps Administrator - Associate: Packt
    • Implementing Complex MPLS VPNs: Cisco Learning and Certifications
    • Real-World Applications & Model Deployment in Java : Board Infinity
    • Strategic Marketing: Fundação Instituto de Administração
    • Gestão estratégica de marcas: Tecnológico de Monterrey
    • Comment intégrer des applications dans le tableau de bord Hootsuite: Coursera Project Network
    • Developing a Google SRE Culture - Português Brasileiro: Google Cloud
    • App Deployment, Security & Infrastructure Automation: Packt
    • Developing RAG Apps with LlamaIndex and JS: Packt

    Skills you can learn in Marketing

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    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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