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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Get in-depth knowledge of a subject by completing a series of courses and projects.
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    Explore the Customer Service Course Catalog

    • Status: New
      New
      P

      Packt

      Apple Support Pro Certification Guide (SUP-2025)

      Skills you'll gain: Apple Service Certification, Apple software proficiency, Apple Hardware proficiency, Apple iOS, Desktop Support, Mac OS, Mobile Security, Network Support, iOS Development, Mobile Development Tools, System Support, Enterprise Application Management, Hardware Troubleshooting, General Networking, System Configuration, Debugging, Network Administration, Network Troubleshooting, Information Privacy, Test Tools

      Intermediate · Course · 3 - 6 Months

    • C

      Coursera Project Network

      Créer une enquête de satisfaction client avec Typeform

      Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Dashboard, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development, Project Design, Project Implementation

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure Migration, Business Continuity & Networking Solutions

      Skills you'll gain: Microsoft Azure, Zero Trust Network Access, Disaster Recovery, Data Migration, Cloud Computing Architecture, Network Security, Network Architecture, Cloud Solutions, Infrastructure As A Service (IaaS), Cloud Security, Cloud Services, Firewall, General Networking, Virtual Private Networks (VPN), Platform As A Service (PaaS), Scalability

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية العمل على تفاصيل الموقع واللغة مع رؤى جمهور فيسبوك

      Skills you'll gain: Facebook, Customer Insights, Brand Awareness, Social Media, Social Media Marketing, Target Audience, Customer Data Management, Marketing Analytics

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      Specialized RMAN Features and Advanced Use Cases

      Skills you'll gain: Oracle Databases, Performance Tuning, Database Architecture and Administration, Data Storage Technologies, Database Administration, Cloud Storage, Cloud Services, Disaster Recovery, Encryption

      Advanced · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Les bases des opérations avec Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Как увеличивать число подписчиков через твиты

      Skills you'll gain: Drive Engagement, Customer Engagement, Social Media Marketing, Social Media Content, Social Media, Social Media Strategy, Brand Awareness, Growth Strategies

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Packt

      Kafka for Developers - Data Contracts Using Schema Registry

      Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, JSON, Java, Docker (Software), Software Versioning

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Enablement, Sales Development, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Personalization, HubSpot CRM, Business Process Automation, Automation, Customer Data Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Smart Frontend Development using Libraries

      Skills you'll gain: Angular, Responsive Web Design, Front-End Web Development, React.js, HTML and CSS, UI Components, Web Design and Development, JavaScript Frameworks, Web Development, TypeScript, Javascript

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing BGP in a Service Provider Network

      Skills you'll gain: Telecommunications

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Elastic Cloud Infrastructure: Scaling and Automation - 简体中文

      Skills you'll gain: Load Balancing, Cloud Infrastructure, Google Cloud Platform, Terraform, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Private Networks (VPN), General Networking, Cloud Services, Virtual Machines, Network Infrastructure, Managed Services, Scalability, Servers

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Apple Support Pro Certification Guide (SUP-2025): Packt
    • Créer une enquête de satisfaction client avec Typeform: Coursera Project Network
    • Azure Migration, Business Continuity & Networking Solutions: Whizlabs
    • كيفية العمل على تفاصيل الموقع واللغة مع رؤى جمهور فيسبوك: Coursera Project Network
    • Specialized RMAN Features and Advanced Use Cases: Packt
    • Les bases des opérations avec Goldman Sachs 10,000 Women: Goldman Sachs
    • Как увеличивать число подписчиков через твиты: Coursera Project Network
    • Kafka for Developers - Data Contracts Using Schema Registry: Packt
    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • Smart Frontend Development using Libraries: Board Infinity

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