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    Results for "call center experience"

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      مندوب مبيعات HubSpot

      Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      VMware Data Center Virtualization Fundamentals

      Skills you'll gain: Data Centers, Virtualization, VMware ESX Servers, Virtual Machines, Cloud Infrastructure, IT Infrastructure, Software-Defined Networking, Network Infrastructure, Infrastructure Architecture, Data Storage, Servers, Hybrid Cloud Computing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EC-Council

      Into the Trenches: Security Operations Center

      Skills you'll gain: Incident Response, Computer Security Incident Management, Vulnerability Management, Security Information and Event Management (SIEM), Cyber Operations, Event Monitoring, Cyber Threat Hunting, Intrusion Detection and Prevention, Cyber Threat Intelligence, Enterprise Security, Threat Detection, Data Loss Prevention, Security Controls, Network Security, Network Monitoring

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      296 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Windows Admin Center

      Skills you'll gain: Operating System Administration, User Accounts, Systems Administration, Cloud Management, Security Controls, UI Components

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      User Experience Research and Design

      Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, Usability Testing, User Experience Design, User Research, User Experience, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, Sampling (Statistics), Design Research, Interaction Design, Ideation, A/B Testing, Conceptual Design, Web Analytics, User Interface (UI)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Spanish Vocabulary: Cultural Experience

      Skills you'll gain: Spanish Language, Language Learning, Vocabulary, Language Competency, Grammar, Oral Expression

      4.5
      Rating, 4.5 out of 5 stars
      ·
      559 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      QoS for Newer Network Technologies

      Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Wide Area Networks, Network Planning And Design, Network Routers, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Network Switches, Business Priorities, Telecommunications, Enterprise Application Management, Service Level Agreement, Prioritization

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of User Experience (UX) Design

      Skills you'll gain: User Research, User Experience Design, Design Thinking, User Centered Design, Usability, Persona (User Experience), User Interface (UI), Web Content Accessibility Guidelines, Wireframing, Prototyping, Sprint Retrospectives, Sprint Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      74K reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      965 reviews

      Beginner · Guided Project · Less Than 2 Hours

    1234…405

    In summary, here are 10 of our most popular call center experience courses

    • مندوب مبيعات HubSpot: HubSpot Academy
    • VMware Data Center Virtualization Fundamentals: Board Infinity
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Into the Trenches: Security Operations Center : EC-Council
    • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
    • Windows Admin Center: Packt
    • User Experience Research and Design: University of Michigan
    • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
    • Spanish Vocabulary: Cultural Experience: University of California, Davis
    • QoS for Newer Network Technologies: Cisco Learning and Certifications

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    • Google Cybersecurity Certificate
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