Supplier Performance Management

Supplier Performance Management (SPM) is a business practice that is used to measure, analyze, and manage the performance of a supplier. Coursera's SPM catalogue teaches you about the strategic approach to managing suppliers, facilitating continuous improvement, and achieving desired levels of service. You'll learn about key components of SPM, including setting expectations, measuring performance, developing supplier relationships, and implementing improvement strategies. The skill set will enable you to effectively manage supplier risk, improve supplier quality, optimize cost, and enhance overall supply chain operations. Whether you're a procurement manager, supply chain analyst, or someone interested in these fields, mastering SPM can help you drive business value and gain a competitive edge.