Product Quality (QA/QC)

Product Quality (QA/QC) is a critical business process aimed at ensuring that a product or service meets specified requirements and delivers customer satisfaction. Coursera's Product Quality catalogue trains you on the principles and techniques of quality assurance and quality control. You'll learn about various testing methodologies, quality standards, and quality improvement strategies to ensure the efficiency and effectiveness of a product or service. You'll also gain an understanding of product inspection, defect identification and prevention, as well as quality management systems like ISO 9001. This knowledge will empower you to mitigate risks, improve business performance, and enhance customer satisfaction in any industry.