Office Procedures

Office Procedures are systematic operations and practices in an office environment, often involving administrative tasks, that ensure the business runs smoothly and efficiently. Coursera's Office Procedures catalogue teaches you about the vital components of successful office management, from organizing and managing records, scheduling appointments, and communicating effectively, to managing office supplies and equipment. You'll learn about various business software and technologies used in modern offices, effective communication and customer service skills, basic bookkeeping, meeting and event management, and how to create a productive work environment. Enhance your managerial capabilities and administrative acumen by mastering procedures such as document management, office etiquette, time management, and much more.