Conflict Management

Conflict Management is a method of handling disputes and disagreements in a balanced and effective way. Coursera's conflict management catalogue teaches you how to identify and understand the underlying causes of conflict, manage interpersonal dynamics, and apply conflict resolution strategies to find constructive solutions. You'll learn effective communication skills, negotiation techniques, and the role of emotional intelligence in managing conflicts. These techniques will enable you to handle disputes in a variety of settings, such as workplace, personal relationships, or community interactions, thus enhancing your leadership skills and promoting a harmonious environment.
67credentials
2online degrees
235courses

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Explore the Conflict Management Course Catalog

  • Status: Free

    Skills you'll gain: Legal Strategy, Legal Risk, Family Law, Proactivity, Conflict Management, Planning, Relationship Building, Communication

  • Status: New

    Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Executive Presence, Culture Transformation, Organizational Strategy, Emotional Intelligence, Trustworthiness, Workplace inclusivity, Drive Engagement, Conflict Management, Negotiation, Empathy

  • Status: Preview

    University of Maryland, College Park

    Skills you'll gain: Team Motivation, Negotiation, Team Leadership, Product Roadmaps, Team Building, Organizational Leadership, Conflict Management, Leadership, Scaled Agile Framework, Strategic Leadership, Agile Methodology, Leadership and Management, Product Management, Business Leadership, Team Management, People Development, Cross-Functional Collaboration, Product Development, Product Strategy, Decision Making

  • Status: Free Trial

    University of Illinois Urbana-Champaign

    Skills you'll gain: Stakeholder Engagement, Community Outreach, Cultural Diversity, Policy Analysis, Social Sciences, Cultural Sensitivity, Environment and Resource Management, Case Studies, Environmental Issue, Natural Resource Management, Water Resources, Driving engagement, Diversity Equity and Inclusion Initiatives, Governance, Conflict Management, Critical Thinking

  • Status: New
    Status: Free Trial

    University of Colorado System

    Skills you'll gain: Intercultural Competence, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Virtual Teams, Self-Awareness, Collaboration, Professional Development, Empathy, Adaptability, Conflict Management, Communication Strategies

  • Status: Preview

    Skills you'll gain: Conflict Management, Coaching, Train The Trainer, Dealing With Ambiguity, Adaptability, Journals, Learning Strategies, Personal Development, Leadership, Motivational Skills, Productivity, Culture, Relationship Building, Self-Awareness, Goal Setting

  • Status: Preview

    Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

  • Status: Free Trial

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Negotiation, Conflict Management, Intercultural Competence, Relationship Building, Cultural Diversity, International Relations, Business Ethics, Interpersonal Communications, Ethical Standards And Conduct, Communication, Strategic Partnership

  • Status: Preview

    Pontificia Universidad Católica del Perú

    Skills you'll gain: Empathy, Tactfulness, Diversity Awareness, Higher Education, Student Support and Services, Education and Training, Conflict Management, Law, Regulation, and Compliance, Ethical Standards And Conduct, Discussion Facilitation, Investigation

  • Status: Preview

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Organizational Change, Diversity Awareness, Diversity and Inclusion, Workplace inclusivity, Conflict Management, Cultural Diversity, Human Resources, Leadership

  • Status: New
    Status: Free Trial

    Skills you'll gain: Conflict Management, Intercultural Competence, Team Building, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Team Leadership, Collaboration, Cultural Sensitivity, Verbal Communication Skills, Active Listening, Communication, Empathy, Leadership, Non-Verbal Communication, Safety Culture, Relationship Building, Adaptability

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  • Fundação Instituto de Administração