Continuous Quality Improvement (CQI)

Continuous Quality Improvement (CQI) is a management philosophy that encourages a constant cycle of improvement by evaluating processes and performance. Coursera's CQI catalogue teaches you how to adopt a systematic approach to assess, analyze, and improve business processes or operations. You'll learn about the various CQI models and methodologies, including the Plan-Do-Study-Act (PDSA) cycle, Lean, and Six Sigma. Getting familiar with tools for data collection and analysis, problem-solving techniques, and performance measurement strategies are also part of the learning journey. Embrace CQI to enhance efficiency, eliminate waste, and promote a culture of continuous learning and improvement in your organization.