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Results for "customer experience improvement"

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Lean Software Development

    Skills you'll gain: Design Thinking, Process Mapping, Kanban Principles, User Experience Design, Lean Methodologies, Lean Manufacturing, Agile Software Development, Product Development, Lean Six Sigma, Process Improvement, Software Development, Software Development Methodologies, Continuous Improvement Process, Innovation, Prototyping

    4.6
    Rating, 4.6 out of 5 stars
    ·
    425 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    É

    École Nationale des Ponts et Chaussées

    The hidden value – Lean in manufacturing and services

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies, Quality Control

    4.7
    Rating, 4.7 out of 5 stars
    ·
    822 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Generative AI Engineering

    Skills you'll gain: Exploratory Data Analysis, Prompt Engineering, Data Wrangling, LangChain, Prompt Patterns, Large Language Modeling, Unsupervised Learning, PyTorch (Machine Learning Library), Generative AI, Supervised Learning, Keras (Neural Network Library), Data Transformation, Flask (Web Framework), Feature Engineering, Data Analysis, Data Cleansing, Data Manipulation, Unit Testing, LLM Application, Data Import/Export

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    P

    Pontificia Universidad Católica de Chile

    Camino a la Excelencia en Gestión de Proyectos

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Culture Transformation, Process Improvement, Project Management, Production Process, Process Mapping, Organizational Change, Continuous Improvement Process, Value Engineering, Contract Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6.8K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pittsburgh

    Clinical Terminology for International and U.S. Students

    Skills you'll gain: Laboratory Testing, Diagnostic Tests, Medical Terminology, Vital Signs, Clinical Practices, Clinical Experience, Patient Communication, Hospital Medicine, Patient Safety, Medication Administration, Intravenous Therapy, Anatomy, English Language

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.2K reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Agile Project: Product Prototype Touchpoint Analysis in Miro

    Skills you'll gain: Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Methodology, Agile Project Management, Persona Development, Prototyping, User Experience, User Story, Product Development, User Research, New Product Development, Product Strategy

    4.6
    Rating, 4.6 out of 5 stars
    ·
    91 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google

    Foundations of Project Management

    Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Change, Agile Methodology, Project Planning, Waterfall Methodology, Interpersonal Communications, Strategic Thinking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    98K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Virginia

    Design Thinking for the Greater Good: Innovation in the Social Sector

    Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Ideation, User Experience Design, Creativity, Customer experience improvement, Service Design, Design Research, Process Mapping, User Experience, Problem Solving, Complex Problem Solving, Qualitative Research, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    417 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft UX Design

    Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Design Thinking, Prototyping, Usability Testing, User Experience, Persona (User Experience), Wireframing, User Interface and User Experience (UI/UX) Design, Interaction Design, Web Content Accessibility Guidelines, Human Centered Design, Figma (Design Software), Usability, User Interface (UI) Design, User Centered Design, Design, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    519 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Architect

    Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Terraform, Cloud Computing Architecture, Cloud Security, Cloud Management, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Network Planning And Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    59K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Emory University

    AI for Marketing

    Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    66 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Foundations of Cybersecurity

    Skills you'll gain: Cybersecurity, Security Controls, Cyber Attacks, Security Management, Cyber Security Strategy, Incident Response, Cyber Risk, Security Information and Event Management (SIEM), Information Assurance, Data Ethics, Network Analysis, Ethical Standards And Conduct

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    38K reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience improvement courses

  • Lean Software Development: University of Minnesota
  • The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées
  • IBM Generative AI Engineering: IBM
  • Camino a la Excelencia en Gestión de Proyectos: Pontificia Universidad Católica de Chile
  • Clinical Terminology for International and U.S. Students: University of Pittsburgh
  • Agile Project: Product Prototype Touchpoint Analysis in Miro: Coursera Project Network
  • Foundations of Project Management: Google
  • Design Thinking for the Greater Good: Innovation in the Social Sector: University of Virginia
  • Microsoft UX Design: Microsoft
  • Preparing for Google Cloud Certification: Cloud Architect: Google Cloud

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