• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Customer Journey

Customer Journey Courses Online

Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

Skip to search results

Filter by

Subject
Required
 *

Language
Required
 *

The language used throughout the course, in both instruction and assessments.

Learning Product
Required
 *

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Learn a new tool or skill in an interactive, hands-on environment.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

Level
Required
 *

Duration
Required
 *

Skills
Required
 *

Subtitles
Required
 *

Educator
Required
 *

Explore the Customer Journey Course Catalog

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Azure Practical - Developing Your Applications

    Skills you'll gain: Azure Active Directory, Microsoft Azure, Platform As A Service (PaaS), Cloud Applications, Cloud Development, Application Development, Application Deployment, Authentications, Data Integration, Data Storage Technologies, Cloud Storage, Microsoft SQL Servers, Debugging, File Transfer Protocol (FTP)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Kubernetes - Security, and Large-Scale Deployments

    Skills you'll gain: Kubernetes, Google Cloud Platform, Cloud Infrastructure, YAML, Containerization, Application Deployment, Configuration Management, MongoDB, Infrastructure Security, Network Security, Data Storage, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    PySide2 Project - Data Fetching Application

    Skills you'll gain: Application Development, Event-Driven Programming, Application Design, User Interface (UI), UI Components, Data Import/Export, Development Environment, Data Integration, File Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Nouvelles approches pour mesurer la santé de la population

    Skills you'll gain: Survey Creation, Epidemiology, Data Collection, Public Health, Health Equity, Health Policy, Health Informatics, Sampling (Statistics), Health Disparities, Health Assessment, Health Information Management, Data Integration, Electronic Medical Record System, Continuous Monitoring, Information Systems

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Building iOS Applications with UIKit and SwiftUI

    Skills you'll gain: Apple iOS, Apple Xcode, Swift Programming, Mobile Development, User Interface (UI), UI Components, Model View Controller, Responsive Web Design, Storyboarding

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    MS Teams – Getting Started and Team Management

    Skills you'll gain: Microsoft Teams, Team Management, Microsoft 365, Group Policy, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Support, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Application Deployment, Test Tools, Governance

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Comment analyser l'engagement des Tweets avec Twitter Analytics

    Skills you'll gain: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    إدارة العملاء المحتملين باستخدام HubSpot

    Skills you'll gain: Lead Generation, HubSpot CRM, Sales Management, Sales Pipelines, Customer Relationship Building, Sales Process, Customer Relationship Management (CRM) Software, Dashboard, Project Implementation, Campaign Management, Service Level Agreement, Management Reporting, Prioritization, Business Metrics, Email Marketing, Performance Metric

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    비즈니스와 사회의 글로벌 트렌드

    Skills you'll gain: Demography, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Economics, Policy, and Social Studies, World History, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Redacting Confidential Data within your Pipelines in Cloud Data Fusion

    Skills you'll gain: Data Loss Prevention, Personally Identifiable Information, Data Pipelines, Cloud-Based Integration, Cloud Storage, Data Security, Data Integration, Data Management, Data Transformation, Cloud Management, DevOps

    Advanced · Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Zielsetzung für eine Facebook Werbekampagne

    Skills you'll gain: Facebook, Social Media, Social Media Marketing, Social Media Campaigns, Marketing Budgets, Advertising Campaigns, Social Media Content, Social Media Strategy, Digital Advertising, Marketing, Customer Engagement

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Certified Kubernetes Application Developer (CKAD): Unit 1

    Skills you'll gain: Kubernetes, Containerization, Docker (Software), Cloud-Native Computing, Development Environment, Application Deployment

    Intermediate · Course · 1 - 4 Weeks

Customer Journey learners also search

Digital Marketing
Digital
Marketing
Entrepreneurship
Beginner Digital Marketing
Digital Marketing Projects
Social Entrepreneurship
Advanced Digital Marketing
1…232233234…245

In summary, here are 10 of our most popular customer journey courses

  • Azure Practical - Developing Your Applications: EDUCBA
  • Advanced Kubernetes - Security, and Large-Scale Deployments: Packt
  • PySide2 Project - Data Fetching Application: EDUCBA
  • Nouvelles approches pour mesurer la santé de la population: Johns Hopkins University
  • Building iOS Applications with UIKit and SwiftUI: Board Infinity
  • MS Teams – Getting Started and Team Management: Packt
  • Comment analyser l'engagement des Tweets avec Twitter Analytics: Coursera Project Network
  • إدارة العملاء المحتملين باستخدام HubSpot: HubSpot Academy
  • 비즈니스와 사회의 글로벌 트렌드: University of Pennsylvania
  • Redacting Confidential Data within your Pipelines in Cloud Data Fusion: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Manage Cookie Preferences
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok