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    Results for "inbound calls"

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      U.S. Taxation of International Transactions

      Skills you'll gain: Tax Laws, Corporate Tax, Tax, Tax Planning, International Finance, Income Tax, Tax Compliance, Regulatory Compliance

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      56 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Voxy

      English Language Skills A2-B1 CEFR: Low-Intermediate

      Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Retail Sales, Health And Wellness Coaching, Calendar Management, Vocabulary

      4.6
      Rating, 4.6 out of 5 stars
      ·
      560 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Using APIs for Network Automation

      Skills you'll gain: Postman API Platform, Restful API, Authentications, Application Programming Interface (API), JSON, Extensible Markup Language (XML), YAML, Network Monitoring, Automation, Network Engineering, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Routing Fundamentals

      Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Salesforce Integration With External Systems Part 1

      Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Salesforce, Restful API, Web Services, Data Integration, Software Development Tools, Application Programming Interface (API), Real Time Data, Test Tools, Development Environment, Postman API Platform, Data Import/Export, JSON, Authentications, UI Components

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Creating & Managing Amazon Connect Instances

      Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)

      Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAS

      Machine Learning Rock Star – the End-to-End Practice

      Skills you'll gain: Predictive Modeling, Responsible AI, Predictive Analytics, Machine Learning, Data Ethics, MLOps (Machine Learning Operations), Applied Machine Learning, Data-Driven Decision-Making, Statistical Modeling, Performance Measurement, Supervised Learning, Business Ethics, Decision Tree Learning, Artificial Intelligence and Machine Learning (AI/ML), Leadership and Management, Business Analytics, Data Science, Machine Learning Algorithms, Artificial Intelligence, Data Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      189 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Inbound Sales

      Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Techniques for a Human-Centric Sales Process

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Consultative Selling, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, LinkedIn, Value Propositions, Professional Networking, Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      527 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Instance Fundamentals

      Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales

      Beginner · Course · 1 - 4 Weeks

    1234…16

    In summary, here are 10 of our most popular inbound calls courses

    • U.S. Taxation of International Transactions: University of Illinois Urbana-Champaign
    • English Language Skills A2-B1 CEFR: Low-Intermediate: Voxy
    • Using APIs for Network Automation: Cisco Learning and Certifications
    • Amazon Connect Routing Fundamentals: Amazon Web Services
    • Salesforce Integration With External Systems Part 1: Packt
    • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
    • Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP): Amazon Web Services
    • Machine Learning Rock Star – the End-to-End Practice: SAS
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Inbound Sales: HubSpot Academy

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