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Explore the Customer Analytics Course Catalog
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
- Status: Free Trial
University of Minnesota
Skills you'll gain: Predictive Analytics, Business Analytics, Customer Analysis, Project Design, Applied Machine Learning, Solution Design, Machine Learning, Brainstorming, Trend Analysis, Design Thinking, Analysis, Decision Tree Learning, Deep Learning, Time Series Analysis and Forecasting
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Data Modeling, Data Analysis, Key Performance Indicators (KPIs), Business Metrics, Business Process, Project Implementation, Data Pipelines
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
- Status: Free Trial
Skills you'll gain: Data Cleansing, Rmarkdown, Data Storytelling, Data Presentation, Data Validation, Spreadsheet Software, Data Visualization, Data Ethics, Data Literacy, Tableau Software, Data Visualization Software, Data Analysis, R (Software), Ggplot2, Analytical Skills, Stakeholder Communications, Presentations, Data Quality, Data Collection, Data Processing
- Status: NewStatus: Preview
Simplilearn
Skills you'll gain: Matplotlib, NumPy, Data Visualization, Python Programming, Pandas (Python Package), Data Analysis, Data Visualization Software, Scripting, Analytics, Data Manipulation, Real Time Data, Data Processing, Programming Principles, Data Transformation, Data Cleansing, Data Validation
- Status: Free Trial
Skills you'll gain: Data Ethics, Data Analysis, Analytics, Data-Driven Decision-Making, Google Sheets, Business Analytics, Spreadsheet Software, Analytical Skills, Tableau Software, Data Sharing, Data Collection, Data Cleansing, Data Processing, Data Visualization Software, Data Visualization, SQL
- Status: Free Trial
Skills you'll gain: Data Cleansing, Stakeholder Management, Rmarkdown, Data Presentation, Data Storytelling, Data Visualization, Data Validation, Data Literacy, Ggplot2, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Analytical Skills, Data Integrity, Dashboard, Data Visualization Software, Tableau Software, Case Studies, Spreadsheet Software, Data Analysis
Coursera Project Network
Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing
- Status: NewStatus: Preview
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Dashboard, Interactive Data Visualization, Business Intelligence, Data Visualization, Predictive Analytics, Business Intelligence Software, Data Presentation, Data Storytelling, Business Analytics, Advanced Analytics, Analytics, Trend Analysis, Data-Driven Decision-Making, Forecasting, Stakeholder Communications, Real Time Data, Business Reporting
- Status: NewStatus: Preview
Skills you'll gain: AI Personalization, Responsible AI, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Law, Regulation, and Compliance, Ethical Standards And Conduct, Inbound Calls, Natural Language Processing, Data Security
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
- Predictive Analytics Project Ideation: University of Minnesota
- Foundations of Business Intelligence: Google
- Create a Customer Satisfaction Survey with Typeform: Coursera Project Network
- Google Data Analytics (PT): Google
- Data Analytics with Python: Simplilearn
- Foundations: Data, Data, Everywhere: Google
- Google Data Analytics (DE): Google
- Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network
- Customer Service Essentials: 20 Skills for Happy Clients: Starweaver