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Explore the CRM Course Catalog
Coursera Project Network
Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Relationship Management, Greeting Customers, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation
- Status: Free
Amazon Web Services
Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Responsible AI, Lead Generation, Data Ethics, Google Gemini, Sales Process, Sales Management, Generative AI, Artificial Intelligence, OpenAI, ChatGPT, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making
Coursera Project Network
Skills you'll gain: Registration, Email Marketing, User Feedback, Customer Relationship Management, User Accounts, Account Management
- Status: Preview
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Media Strategy, Customer Relationship Management (CRM) Software, Digital Marketing, Online Advertising, Email Marketing, Marketing Strategies, Campaign Management, Social Media Strategy, Social Media Marketing, Search Engine Optimization, Marketing Effectiveness, Marketing Communications, Web Analytics and SEO, Marketing, Copywriting, Advertising, Integrated Marketing Communications, Mobile Security, Key Performance Indicators (KPIs)
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies
Coursera Project Network
Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation
- Status: NewStatus: Free Trial
Skills you'll gain: Timelines, Workflow Management, Employee Onboarding, Project Management Software, Databases, Project Management, Productivity Software, Client Services, Process Improvement and Optimization, Customer Relationship Management (CRM) Software, Collaborative Software
Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Customer Relationship Management
- Status: Free Trial
HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization
In summary, here are 10 of our most popular crm courses
- Commencer avec la messagerie de Facebook pour une entreprise: Coursera Project Network
- Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
- المبيعات الواردة: HubSpot Academy
- Amazon Connect Contact Lens Fundamentals: Amazon Web Services
- GenAI for Lead Scoring and Identification: Coursera Instructor Network
- كيفية استخدام ميل شامب: Coursera Project Network
- لوسائط الرقمية واستراتيجيات التسويق: University of Illinois Urbana-Champaign
- إدارة المبيعات السلسة الخالية من الاحتكاك: HubSpot Academy
- Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera Project Network
- Client HQ: Streamline Client Project Management with Notion: Skillshare