• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Success

    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Success Course Catalog

    • C

      Coursera Project Network

      Create a Customer Service Survey in Microsoft Forms

      Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Shopify eCommerce: Social Media Ads for Sales Success

      Skills you'll gain: Promotions and Campaigns, Google Ads, Performance Measurement, Google Analytics, Marketing Budgets, Social Media, E-Commerce, Process Optimization, Promotional Strategies, Photo/Video Production and Technology, Content Creation, Apple iOS, Video Production

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Advanced Creative Thinking and AI: Tools for Success

      Skills you'll gain: Design Thinking, Creative Thinking, Creativity, Brainstorming, Cognitive flexibility, Ideation, Innovation, Artificial Intelligence, Critical Thinking, Sustainable Design, Prototyping

      4.7
      Rating, 4.7 out of 5 stars
      ·
      95 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Multi-Table data analysis with Tableau: Customer Analysis

      Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Ace the Computer Science Interview: Strategies for Success

      Skills you'll gain: Verbal Communication Skills, Communication, Critical Thinking, Problem Solving, Composure, Interpersonal Communications, Computer Programming, Computer Science, Planning, Complex Problem Solving, Algorithms, Data Structures, Stress Management, Adaptability

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      ELL Success in the Content Classroom: Capstone Project

      Skills you'll gain: Lesson Planning, Differentiated Instruction, Instructional Strategies, Curriculum Planning, Peer Review, Instructional Design, Developing Training Materials, Student Engagement, Community Outreach, Parent Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Customer Service with Python: Build a Chatbot using ChatGPT

      Skills you'll gain: ChatGPT, LLM Application, Prompt Engineering, OpenAI, Customer Service, Customer Inquiries, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging

      4.3
      Rating, 4.3 out of 5 stars
      ·
      23 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Analyze Customer Reviews with Gemini Using Python Notebooks

      Skills you'll gain: Google Gemini, Google Cloud Platform, Cloud Management, Applied Machine Learning, Big Data, Jupyter, Cloud Applications, LLM Application, Text Mining, Statistical Reporting, Machine Learning, SQL

      Intermediate · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      T

      The State University of New York

      Job Success: Get Hired or Promoted in 3 Steps

      Skills you'll gain: Infographics, LinkedIn, Social Media, Professional Development, Professional Networking, Verbal Communication Skills, Recruitment, Data Visualization, Branding

      4.5
      Rating, 4.5 out of 5 stars
      ·
      674 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      ELL Success in the Content Classroom: Teacher Toolbox Series

      Skills you'll gain: Lesson Planning, Parent Communication, Differentiated Instruction, Student Engagement, Instructional Strategies, Language Competency, Curriculum Planning, English Language, Community Outreach, Peer Review, Instructional Design, Developing Training Materials, Instructional and Curriculum Design, Teaching, Cultural Diversity, Language Learning, Cultural Sensitivity, Learning Theory, Grammar, Case Studies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      254 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Ethical Decision Making for Success in the Tech Industry

      Skills you'll gain: Courage, Business Ethics, Ethical Standards And Conduct, Professionalism, Decision Making, Technical Management, Engineering Management, Personal Integrity, Leadership

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Alfaisal University | KLD

      أسرار النجاح في العمل | Secrets of Success at Work

      Skills you'll gain: Influencing, Enthusiasm, Productivity, Self-Starter, Initiative and Leadership, Professional Development, Leadership, Business Ethics, Positivity, Personal Attributes, Mental Concentration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Success learners also search

    Customer Analytics
    Customer Insights
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…171819…242

    In summary, here are 10 of our most popular customer success courses

    • Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
    • Shopify eCommerce: Social Media Ads for Sales Success: Skillshare
    • Advanced Creative Thinking and AI: Tools for Success: Imperial College London
    • Multi-Table data analysis with Tableau: Customer Analysis: Coursera Project Network
    • Ace the Computer Science Interview: Strategies for Success: Coursera Instructor Network
    • ELL Success in the Content Classroom: Capstone Project: Arizona State University
    • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
    • Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud
    • Job Success: Get Hired or Promoted in 3 Steps: The State University of New York
    • ELL Success in the Content Classroom: Teacher Toolbox Series: Arizona State University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok