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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      U

      Universidad de Palermo

      Business Intelligence & Analytics

      Skills you'll gain: Business Intelligence, Data Governance, Data Storytelling, Business Analytics, Looker (Software), Performance Measurement, Data Visualization, Key Performance Indicators (KPIs), Business Metrics, Data Modeling, Data Warehousing, General Data Protection Regulation (GDPR), Digital Transformation, Emerging Technologies, Star Schema, Data Mart, Data Quality, Talent Management, Team Building, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The University of Edinburgh

      Data Science in Stratified Healthcare and Precision Medicine

      Skills you'll gain: Precision Medicine, Bioinformatics, Biomedical Technology, Image Analysis, Process Driven Development, Medical Imaging, Big Data, Health Informatics, Data Science, Statistical Modeling, Machine Learning, Natural Language Processing, Probability & Statistics, Data Analysis, Text Mining, Molecular Biology, Network Analysis, Graph Theory, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      334 reviews

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Español

      Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Analyze Data in a Model Car Database with MySQL Workbench

      Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Business Analytics, Data Analysis, Database Design, SQL, Analytical Skills, Data Presentation, Technical Communication, Relational Databases

      4.7
      Rating, 4.7 out of 5 stars
      ·
      20 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • O

      O.P. Jindal Global University

      MBA Business Analytics

      Skills you'll gain: Data Storytelling, Operations Management, Design Thinking, Active Listening, Business Ethics, Data Visualization, Working Capital, Database Management, Environmental Social And Corporate Governance (ESG), Project Estimation, Financial Statements, Sampling (Statistics), Business Analytics, Global Marketing, Marketing Management, Financial Accounting, Predictive Analytics, Human Resources Management and Planning, Big Data, Regression Analysis

      Earn a degree

      Degree · 1 - 4 Years

    • Status: Free Trial
      Free Trial
      S

      SAS

      SAS Visual Business Analytics

      Skills you'll gain: SAS (Software), Network Analysis, Trend Analysis, Data Manipulation, Data Analysis, Forecasting, Data Quality, Text Mining, Data Visualization Software, Spatial Analysis, Dashboard, Analysis, Analytics, Data Visualization, Time Series Analysis and Forecasting, Business Analytics, Interactive Data Visualization, Data-Driven Decision-Making, Predictive Analytics, Business Reporting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      T

      The University of Sydney

      Using clinical health data for better healthcare

      Skills you'll gain: Health Technology, Patient Communication, Health Informatics, Telehealth, Health Care, Health Systems, Health Information Management, Data Quality, Health Policy, Clinical Data Management, Electronic Medical Record, Digital Communications, Data Governance, Data Analysis, Data Integrity, Digital Transformation, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      117 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Implementing Supply Chain Analytics

      Skills you'll gain: Descriptive Analytics, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Predictive Analytics, Forecasting, Inventory Management System, Data-Driven Decision-Making, Business Analytics, Advanced Analytics, Analytics, Agile Methodology, SQL, Data Presentation, Data Analysis, Technical Communication, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn

      4.4
      Rating, 4.4 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Customer Support Data with Microsoft Excel

      Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

      5
      Rating, 5 out of 5 stars
      ·
      11 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      42 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Business Analytics Executive Overview

      Skills you'll gain: Business Analytics, Analytics, Data Analysis, Business Intelligence, Analytical Skills, Business Analysis, Advanced Analytics, Data-Driven Decision-Making, Trend Analysis, Predictive Analytics, Data Strategy, Data Warehousing, Data Science

      4.6
      Rating, 4.6 out of 5 stars
      ·
      282 reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…171819…347

    In summary, here are 10 of our most popular customer analytics courses

    • Business Intelligence & Analytics: Universidad de Palermo
    • Data Science in Stratified Healthcare and Precision Medicine: The University of Edinburgh
    • Google Cloud Customer Care Fundamentals - Español: Google Cloud
    • Analyze Data in a Model Car Database with MySQL Workbench: Coursera Project Network
    • MBA Business Analytics: O.P. Jindal Global University
    • SAS Visual Business Analytics: SAS
    • Using clinical health data for better healthcare: The University of Sydney
    • Implementing Supply Chain Analytics: Unilever
    • Preparing for Your Retail Customer Service Role: CVS Health
    • Create Customer Support Data with Microsoft Excel: Coursera Project Network

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