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Results for "company, product, and service knowledge"
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Coursera Instructor Network
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
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Coursera Instructor Network
Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
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Coursera Instructor Network
Skills you'll gain: Technical Communication, Technical Product Management, Program Evaluation, Performance Metric, Data Analysis, Agile Methodology, Project Management, Analytics, Stakeholder Communications, Communication, Data-Driven Decision-Making, Machine Learning, Large Language Modeling, R Programming, Data Visualization
- Status: Free Trial
Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
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The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Service Design, Prototyping, Ideation, Product Development, Design, Case Studies, User Feedback
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Skills you'll gain: Containerization, Docker (Software), Application Deployment, Amazon Elastic Compute Cloud, Amazon Web Services, Application Lifecycle Management, Amazon CloudWatch, Devops Tools, Microservices, Continuous Monitoring, System Monitoring, Scalability
- Status: Preview
Skills you'll gain: Liberal Arts, Environment, Anthropology, World History, Environmental Science, Socioeconomics, Cultural Responsiveness, Physical Science, Physics, Sustainable Development, Biology, Systems Thinking, Teaching, Education and Training, Community Development, Economics
- Status: Free Trial
Illinois Tech
Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Private Cloud, Cloud Infrastructure, Cloud Security, Cloud Development, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Continuous Deployment, Data Management
- Status: Free Trial
Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Management, Cloud Computing, Disaster Recovery, DevOps, Cloud-Native Computing, Amazon Web Services, Virtualization, Cloud Applications, Serverless Computing, Cloud Security, Continuous Integration, Virtual Machines, Cloud Storage, Capacity Management, Business Continuity, Cost Management
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Financial Statements, Financial Modeling, Proposal Writing, Financial Accounting, Corporate Finance, Business Metrics, Business Valuation, Capital Budgeting, Entrepreneurial Finance, Financial Management, Cost Benefit Analysis, Project Finance, Finance, Return On Investment, Accounting and Finance Software, Product Management, Presentations, Cash Flows
Coursera Project Network
Skills you'll gain: Expense Management, Microsoft Power Platform, No-Code Development, Microsoft 365, Microsoft Excel, UI/UX Strategy, Application Development
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Illinois Tech
Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Docker (Software), Information Management, Cloud Computing Architecture, Cloud-Native Computing, Cloud Computing, Cloud Management, Cloud Infrastructure, Application Deployment, Public Cloud, Database Management, DevOps, CI/CD, Relational Databases, Microservices, Scalability, Machine Learning
In summary, here are 10 of our most popular company, product, and service knowledge courses
- ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
- What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
- Data and Machine Learning for Technical Product Managers: Coursera Instructor Network
- Low Intermediate English: Shopping & Customer Service: Voxy
- Innovation Through Design: Think, Make, Break, Repeat: The University of Sydney
- Introduction to Amazon Elastic Container Service: Edureka
- 宇宙之旅:对话 (Journey of the Universe: Weaving Knowledge and Action): Yale University
- Cloud: Platform as a Service - Master's: Illinois Tech
- Cloud: Infrastructure as a Service - Master's: Illinois Tech
- Financial Management for Product Leaders: University of Maryland, College Park