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Explore the Customer Experience Course Catalog
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: AI Product Strategy, Product Improvement, Customer Insights, Customer Analysis, Generative AI, Marketing Analytics, Analytics, Management Reporting, Data Analysis, Data Collection, Performance Metric, User Experience
- Status: Free
Coursera Project Network
Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
- Status: Free
Coursera Project Network
Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling
Skills you'll gain: Systems Integration, Google Cloud Platform, Data Analysis
Coursera Project Network
Skills you'll gain: ChatGPT, LLM Application, Prompt Engineering, OpenAI, Customer Service, Customer Inquiries, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Sales Management, Data Management, Customer Data Management, Databases, Business-To-Consumer
Skills you'll gain: Google Gemini, Google Cloud Platform, Cloud Management, Applied Machine Learning, Big Data, Jupyter, Cloud Applications, LLM Application, Text Mining, Statistical Reporting, Machine Learning, SQL
- Status: NewStatus: Free Trial
Skills you'll gain: Data Transformation, Customer Analysis, Data Analysis, Customer Data Management, MongoDB, Data Processing, Data Validation, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Development Environment
Coursera Project Network
Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming
Google Cloud
Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management
Google Cloud
Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- GenAI for Customer Analytics and Insights with JUNE: Coursera Instructor Network
- Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
- Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
- Multi-Table data analysis with Tableau: Customer Analysis: Coursera Project Network
- Getting Started with Liquid to Customize the Looker User Experience: Google Cloud
- Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
- Sales and CRM Overview: Salesforce
- Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud
- PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA
- Generative AI with Vertex AI: Build a customer chatbot: Coursera Project Network