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    Results for "customer analysis"

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Retail Customer Service

      Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      M

      Maven Analytics

      Microsoft Copilot for Excel: AI-Powered Data Analysis

      Skills you'll gain: Microsoft Copilot, Microsoft Excel, Pivot Tables And Charts, Excel Formulas, People Analytics, Data Manipulation, Data Analysis, Microsoft 365, Human Resources Information System (HRIS), ChatGPT, Data Visualization, Artificial Intelligence, Generative AI

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      FEM - Linear, Nonlinear Analysis & Post-Processing

      Skills you'll gain: Finite Element Methods, Engineering Analysis, Simulation and Simulation Software, Engineering Calculations, Mathematical Modeling, Structural Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      188 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      T

      The Hong Kong University of Science and Technology

      Python and Statistics for Financial Analysis

      Skills you'll gain: Statistical Inference, Statistical Methods, Pandas (Python Package), Probability & Statistics, Risk Analysis, Financial Trading, Financial Data, Data Manipulation, Statistical Analysis, Regression Analysis, Financial Analysis, Jupyter, Probability Distribution, Python Programming, Data Visualization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.5K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Excel: AI-Enhanced Data Analysis & Insight

      Skills you'll gain: Data Storytelling, Prompt Engineering, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Microsoft Excel, LLM Application, Productivity, OpenAI, Data Visualization, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing, Large Language Modeling, Data Integration, Data Transformation, Data Validation, Artificial Intelligence and Machine Learning (AI/ML)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      University of Colorado Boulder

      Control Systems Analysis: Modeling of Dynamic Systems

      Skills you'll gain: Control Systems, Process Control, Mathematical Modeling, Engineering Analysis, Differential Equations, Systems Analysis, Electrical Systems, Mechanics, Systems Thinking, Applied Mathematics, Performance Testing, Basic Electrical Systems

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      91 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Customer Support

      Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation

      Beginner · Course · 1 - 4 Weeks

    • S

      Samsung

      Samsung Customer Care Essentials

      Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer-Centric IT Strategy

      Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions

      4.6
      Rating, 4.6 out of 5 stars
      ·
      670 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Image Quality, Responsible AI, Automation, Machine Learning, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Starweaver

      IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep

      Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      117 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…161718…654

    In summary, here are 10 of our most popular customer analysis courses

    • Retail Customer Service: CVS Health
    • Microsoft Copilot for Excel: AI-Powered Data Analysis: Maven Analytics
    • FEM - Linear, Nonlinear Analysis & Post-Processing: Coursera Project Network
    • Python and Statistics for Financial Analysis: The Hong Kong University of Science and Technology
    • ChatGPT + Excel: AI-Enhanced Data Analysis & Insight: Vanderbilt University
    • Control Systems Analysis: Modeling of Dynamic Systems: University of Colorado Boulder
    • GenAI for Customer Communication: Coursera Instructor Network
    • GenAI for Customer Support: Coursera Instructor Network
    • Samsung Customer Care Essentials: Samsung
    • Customer-Centric IT Strategy: University of Virginia

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