Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Open Shortest Path First (OSPF), Network Protocols

Skills you'll gain: AWS Kinesis, Amazon DynamoDB, Amazon S3, Data Pipelines, Amazon CloudWatch, Cloud Storage, Real Time Data, AWS Identity and Access Management (IAM), Data Storage, Database Management Systems, Data Management, Data Infrastructure, Cloud Security, Encryption, Scalability

Skills you'll gain: Seaborn, Data Storytelling, Statistical Visualization, Data Visualization, Data Visualization Software, Matplotlib, Box Plots, Scatter Plots, Statistical Analysis, Heat Maps, Histogram, Python Programming

Skills you'll gain: Usability Testing, Usability, User Acceptance Testing (UAT), Surveys, Software Testing, Survey Creation, Human Computer Interaction, User Research, UI/UX Research, User Experience Design, Software Quality (SQA/SQC), Web Content Accessibility Guidelines

Skills you'll gain: Sprint Retrospectives, Backlogs, Agile Methodology, Agile Product Development, Continuous Improvement Process, Team Management, Meeting Facilitation, Prioritization, Cross-Functional Collaboration

Skills you'll gain: Disabilities, Workplace inclusivity, Caregiving, User Interface and User Experience (UI/UX) Design, Dignity in Care, Diversity Awareness, Diversity Equity and Inclusion Initiatives

Skills you'll gain: Construction Engineering, Construction, Civil Engineering, Construction Management, Structural Engineering, Environmental Monitoring, Engineering Practices, Safety Standards, Architecture and Construction, Failure Analysis, Structural Analysis, Engineering Design Process, Engineering Analysis

Skills you'll gain: Sustainable Development, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Economic Development, Strategic Partnership, Environmental Issue, Climate Change Adaptation, Stakeholder Engagement, Governance, Diversity and Inclusion

Skills you'll gain: Data Sharing, Authentications

Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Performance Management, Smart Goals, Team Motivation, Negotiation, Employee Training, Active Listening

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning