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Explore the Customer Experience Course Catalog
Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Processing, Data Cleansing, Data Transformation, Apache Spark, Data-Driven Decision-Making, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Applied Machine Learning, Application Deployment, Machine Learning
Coursera Project Network
Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
Coursera Project Network
Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Color Theory, Graphic Design, Typography, Graphic and Visual Design, User Experience Design, Graphic and Visual Design Software, Design, Digital Design, Design Elements And Principles, Adobe InDesign, Design Software, Design Research, Web Design and Development, Adobe Photoshop, Image Quality
- Status: NewStatus: Free Trial
Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming
Coursera Project Network
Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
Google Cloud
Skills you'll gain: Google Gemini, Text Mining, Google Cloud Platform, Data Management, Image Analysis, Big Data, Unstructured Data, SQL, Large Language Modeling, Data Analysis, Statistical Reporting, Machine Learning
- Status: Free
Coursera Project Network
Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Skills you'll gain: Google Cloud Platform, Technical Support, Cloud Management, Help Desk Support, Technical Support and Services, Service Level, Technical Communication, Issue Tracking, Problem Management, Personally Identifiable Information, Data Cleansing
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
- Google Cloud Customer Care Fundamentals - Français: Google Cloud
- Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
- Machine Learning with PySpark: Customer Churn Analysis: Coursera Project Network
- Develop a UX Customer Problem Statement in Miro: Coursera Project Network
- Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network
- Print and Digital Elements of Design: Branding and User Experience: University of Colorado Boulder
- Python Case Study - Customer Brokerage Management System: EDUCBA
- Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
- Analyze Customer Reviews with Gemini Using SQL: Google Cloud