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Explore the Customer Success Course Catalog
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University of Colorado System
Skills you'll gain: Conflict Management, Intercultural Competence, Team Building, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Team Leadership, Collaboration, Cultural Sensitivity, Verbal Communication Skills, Active Listening, Communication, Empathy, Leadership, Non-Verbal Communication, Safety Culture, Relationship Building, Adaptability
- Status: NewStatus: Free Trial
Skills you'll gain: Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Content Marketing, Balance Sheet, Profit and Loss (P&L) Management, Cash Flows, Registration, Web Servers
- Status: NewStatus: Free Trial
Skills you'll gain: Sprint Retrospectives, Team Building, Sprint Planning, Agile Project Management, Team Management, Agile Methodology, Backlogs, Risk Management, Continuous Improvement Process, Stakeholder Engagement, Prioritization, Estimation
- Status: NewStatus: Preview
Skills you'll gain: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Pandas (Python Package), Heat Maps, Data Processing, Seaborn, Histogram, Matplotlib, Exploratory Data Analysis, Data Analysis, Predictive Modeling, Data Visualization Software
Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
- Status: Free Trial
Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Design Thinking, Ideation, Creativity, Creative Problem-Solving, Problem Solving, Cognitive flexibility, Innovation, Critical Thinking, Artificial Intelligence, Systems Thinking, Sustainable Design, Prototyping, Analysis
Skills you'll gain: Product Support, Help Desk Support, Technical Support, End User Training and Support, Technical Support and Services, Google Cloud Platform, Service Level, Technical Communication, Issue Tracking, Personally Identifiable Information
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
- Status: Free Trial
University at Buffalo
Skills you'll gain: Peer Review, Manufacturing Operations, Technology Roadmaps, Professional Networking, Goal Setting, Workforce Development, Digital Transformation, Portfolio Management, Project Planning, Analysis, Communication
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Communicating Across Cultures for Team Success:Â University of Colorado System
- Financial & Technical Skills for Business Success:Â Packt
- Mastering Scrum: Apply, Evaluate & Lead Agile Success:Â EDUCBA
- Customer Segmentation with K-Means: Model & Visualize:Â EDUCBA
- Google Cloud Customer Care Fundamentals - Español: Google Cloud
- Preparing for Your Retail Customer Service Role:Â CVS Health
- Creative Thinking Tools for Success and Leadership:Â Imperial College London
- Google Cloud Customer Care Fundamentals - Français: Google Cloud
- Generative AI: Transform Your Customer Support Career:Â SkillUp
- Roadmap to Success in Digital Manufacturing & Design :Â University at Buffalo