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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • C

      Coursera Project Network

      Machine Learning with PySpark: Customer Churn Analysis

      Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Processing, Data Cleansing, Data Transformation, Apache Spark, Data-Driven Decision-Making, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Applied Machine Learning, Application Deployment, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      23 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Python NLTK for Beginners: Customer Satisfaction Analysis

      Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python Case Study - Customer Brokerage Management System

      Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming

      4.9
      Rating, 4.9 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Analyze Customer Reviews with Gemini Using SQL

      Skills you'll gain: Google Gemini, Text Mining, Google Cloud Platform, Data Management, Image Analysis, Big Data, Unstructured Data, SQL, Large Language Modeling, Data Analysis, Statistical Reporting, Machine Learning

      Intermediate · Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Mastering AWS SAM and Lambda - A Complete Hands-on Journey

      Skills you'll gain: Serverless Computing, Amazon Web Services, AWS CloudFormation, YAML, Cloud Development, Development Environment, Amazon CloudWatch, Email Automation, Restful API, API Gateway, Amazon S3, Amazon DynamoDB, Node.JS, Computer Vision, Software Development, Software Development Tools, Application Deployment, Secure Coding, Microsoft Visual Studio, Debugging

      Intermediate · Course · 3 - 6 Months

    • G

      Google Cloud

      Preparing for Your Cloud Architect Journey - 日本語版

      Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Process Optimization, Cloud Management, Cloud Security, Solution Architecture, Google Cloud Platform, Cloud Computing, Scalability, Goal Setting, Case Studies

      Advanced · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a Customer Service Survey in Microsoft Forms

      Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals-Português Brasileiro

      Skills you'll gain: Google Cloud Platform, Technical Support, Technical Support and Services, Identity and Access Management, Service Level, Cloud Services, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Bahasa Indonesia

      Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Preparing for Your Associate Cloud Engineer Journey 日本語版

      Skills you'll gain: Google Cloud Platform, Cloud Solutions, Identity and Access Management, Cloud Computing, Cloud Engineering, Cloud Infrastructure, Cloud Applications, Cloud Storage

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Analytics and Insights with JUNE

      Skills you'll gain: AI Product Strategy, Product Improvement, Customer Insights, Customer Analysis, Generative AI, Marketing Analytics, Analytics, Management Reporting, Data Analysis, Data Collection, Performance Metric, User Experience

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universiteit Leiden

      Anatomy of the Abdomen and Pelvis; a journey from basis to clinic.

      Skills you'll gain: Anatomy, Medical Imaging, Pathology, Patient Evaluation, Diagnostic Radiology, General Surgery, Physiology, Clinical Assessment, Visualization (Computer Graphics), Medical Terminology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      457 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Machine Learning with PySpark: Customer Churn Analysis: Coursera Project Network
    • Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network
    • Python Case Study - Customer Brokerage Management System: EDUCBA
    • Analyze Customer Reviews with Gemini Using SQL: Google Cloud
    • Mastering AWS SAM and Lambda - A Complete Hands-on Journey: Packt
    • Preparing for Your Cloud Architect Journey - 日本語版: Google Cloud
    • Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
    • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
    • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
    • Preparing for Your Associate Cloud Engineer Journey 日本語版: Google Cloud

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