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    Results for "compétences téléphoniques"

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Professional Skills for the Workplace

      Skills you'll gain: Problem Solving, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Creative Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Stress Management, Relationship Building, Lifelong Learning, Positivity, Overcoming Obstacles, Growth Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Crisis Management and Crisis Communication

      Skills you'll gain: Crisis Management, Consulting, Management Consulting, Strategic Communication, Emergency Response, Corporate Communications, Leadership, Risk Management, Business Leadership, Public Affairs, Business Risk Management, Contingency Planning, Business Continuity Planning, Risk Analysis, Case Studies, Stakeholder Communications, Internal Communications, Communication, Communication Planning, Critical Thinking

      4.4
      Rating, 4.4 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Leadership: Being a Confident and Effective Team Leader

      Skills you'll gain: Team Building, Constructive Feedback, Diversity Equity and Inclusion Initiatives, Adaptability, Diversity and Inclusion, Diversity Training, Workplace inclusivity, Calendar Management, Employee Retention, Team Motivation, Talent Management, Diversity Programs, Diversity Awareness, Drive Engagement, Team Leadership, Leadership, Virtual Teams, Team Performance Management, Leadership and Management, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Remote Leadership for Managers

      Skills you'll gain: Virtual Teams, Conflict Management, Telecommuting, Trustworthiness, Interpersonal Communications, Team Leadership, Collaboration, Collaborative Software, Leadership, Team Building, Productivity, Social Skills, Rapport Building, Communication, Leadership Development, Relationship Building, Team Performance Management, People Management, Meeting Facilitation, Constructive Feedback

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Communication Skills for University Success

      Skills you'll gain: Editing, Public Speaking, Proofreading, Research, Writing, Communication, English Language, Professionalism, Ethical Standards And Conduct, Critical Thinking, Collaboration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Communicating with Presence

      Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Digital Marketing, Press Releases, Leadership, Sales Presentations, Stakeholder Communications, Public Relations, Marketing Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      129 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Sciences Po

      Entreprendre dans les Industries Culturelles à l'ère du numérique

      Skills you'll gain: Promotional Strategies, Business Modeling, Entrepreneurship, Content Creation, Business Management, Market Opportunities, Target Audience, Digital Content, Business Strategy, Innovation, Digital Transformation, Entrepreneurial Finance, Consumer Behaviour, Marketing Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      161 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Comment utiliser l'automatisation pour envoyer des e-mails avec MailChimp

      Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Automation, Campaign Management, Registration, Marketing, E-Commerce, Social Media, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Career Readiness & Leadership Skills in the Modern Workplace

      Skills you'll gain: Active Listening, Emotional Intelligence, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Social Skills, Business Ethics, Case Studies, Empathy, Team Management, Team Leadership, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Workforce Planning, Professional Networking, Business Communication, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      977 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      U

      Universidad Nacional Autónoma de México

      Español para profesionales: comunicación en el trabajo

      Skills you'll gain: Spanish Language, Telephone Skills, Meeting Facilitation, Oral Expression, Business Correspondence, Verbal Communication Skills, Negotiation, Writing, Business Communication, Communication, Communication Strategies, Active Listening, Cultural Diversity

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Soft skills

      Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      112 reviews

      Intermediate · Specialization · 1 - 3 Months

    1…13141516

    In summary, here are 10 of our most popular compétences téléphoniques courses

    • Professional Skills for the Workplace: University of California, Davis
    • Crisis Management and Crisis Communication: University of Colorado Boulder
    • Leadership: Being a Confident and Effective Team Leader: Skillshare
    • Remote Leadership for Managers: University of California, Irvine
    • Communication Skills for University Success: The University of Sydney
    • Communicating with Presence: IESE Business School
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Entreprendre dans les Industries Culturelles à l'ère du numérique: Sciences Po
    • Comment utiliser l'automatisation pour envoyer des e-mails avec MailChimp: Coursera Project Network
    • Career Readiness & Leadership Skills in the Modern Workplace: Coursera Instructor Network

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