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    • Customer Success

    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Team Success through Cultural Awareness

      Skills you'll gain: Conflict Management, Personal Development, Virtual Teams, Workplace inclusivity, Self-Awareness, Adaptability, Verbal Communication Skills, Cognitive flexibility, Relationship Management, Non-Verbal Communication, Dealing With Ambiguity, Relationship Building, Safety Culture, Curiosity, Communication Strategies

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Google Cloud Customer Care Fundamentals

      Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      SEO Copywriting for Digital Marketing Success

      Skills you'll gain: Keyword Research, Content Strategy, Blogs, Copywriting, Search Engine Optimization, Web Content, Web Analytics and SEO, Content Marketing, Content Creation, Content Management, Writing, Editing, Drive Engagement, Proofreading

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Marketing and Customer Insights

      Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, AI Personalization, Big Data, Case Studies, Generative AI, Data Visualization, Google Ads, Responsible AI, Marketing Analytics, Target Audience, AI Product Strategy, Keyword Research, Email Marketing, Marketing Automation, Social Media Marketing, Generative AI Agents, Campaign Management, Predictive Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      162 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Cybersecurity Policy & Governance for Business Success

      Skills you'll gain: Cyber Governance, Cyber Security Policies, Continuous Improvement Process, Business Risk Management, Governance Risk Management and Compliance, Enterprise Risk Management (ERM), Governance, Risk Management, Audit Planning, Cyber Security Strategy, Compliance Management, Cybersecurity, Key Performance Indicators (KPIs), Performance Measurement, Regulatory Compliance, Training Programs, Auditing, ISO/IEC 27001, NIST 800-53, General Data Protection Regulation (GDPR)

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of London

      Managing Technology Projects for Business Success

      Skills you'll gain: Information Technology, Case Studies, Team Leadership, Governance, Resource Allocation, Decision Making

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Strategic SEO for Digital Marketing Success

      Skills you'll gain: Keyword Research, Content Strategy, Blogs, Copywriting, Search Engine Optimization, Web Content, Web Analytics and SEO, Content Marketing, Content Creation, Web Analytics, Content Management, Target Audience, Google Analytics, Auditing, Content Performance Analysis, Writing, Editing, Digital Marketing, Social Media Strategy, Drive Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Groundwork for Success in Sales Development

      Skills you'll gain: Time Management, Productivity, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Professionalism, Collaboration, Personal Development, Teamwork, Sales, Performance Metric, Constructive Feedback, Self-Awareness, Stress Management, Accountability

      4.4
      Rating, 4.4 out of 5 stars
      ·
      455 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Customer Support Specialist

      Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning

      4.5
      Rating, 4.5 out of 5 stars
      ·
      33 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Problem-Solving Skills for University Success

      Skills you'll gain: Creative Problem-Solving, Problem Solving, Creative Thinking, Brainstorming, Analytical Skills, Critical Thinking, Complex Problem Solving, Case Studies, Research, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Information & Digital Literacy for University Success

      Skills you'll gain: Critical Thinking, Information Management, Research, Digital Communications, Productivity, Document Management, Personal Integrity, Technical Communication, Computer Literacy, Education Software and Technology, Literacy, Reliability, Organizational Skills, Ethical Standards And Conduct, Intellectual Property

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Academic Skills for University Success: Capstone

      Skills you'll gain: Critical Thinking, Research, Problem Solving, Ethical Standards And Conduct, English Language, Verbal Communication Skills, Writing, Communication, Brainstorming, Planning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Mixed · Course · 1 - 3 Months

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    1…121314…242

    In summary, here are 10 of our most popular customer success courses

    • Team Success through Cultural Awareness: University of Colorado System
    • Google Cloud Customer Care Fundamentals: Google Cloud
    • SEO Copywriting for Digital Marketing Success: Skillshare
    • GenAI for Marketing and Customer Insights: Coursera Instructor Network
    • Cybersecurity Policy & Governance for Business Success : Starweaver
    • Managing Technology Projects for Business Success: University of London
    • Strategic SEO for Digital Marketing Success: Skillshare
    • Groundwork for Success in Sales Development: Salesforce
    • Dell Technologies Technical Customer Support Specialist: Dell
    • Problem-Solving Skills for University Success: The University of Sydney

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