Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, Customer Engagement, Responsible AI, Customer experience strategy (CX), Customer Success Management, Customer Service, Generative AI, Customer Support, AI Personalization, ChatGPT, Customer Analysis, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Cybersecurity, Information Technology, Cyber Security Strategy, Security Requirements Analysis, Cyber Security Policies, Cyber Risk, Technical Support and Services, Technical Consulting, Technical Support, Computer Security Awareness Training, Security Awareness, Network Security, Data Security, Information Assurance, General Networking, Computer Hardware

Skills you'll gain: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Virtual Machines, Safety Culture, Network Monitoring, Culture Transformation

Skills you'll gain: NoSQL, Data Warehousing, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, SQL, IBM Cognos Analytics, MySQL, Apache Spark, Database Administration, Data Store, Generative AI, Professional Networking, Data Import/Export, Python Programming, Data Analysis, Data Science

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Networking Hardware, Computer Hardware, Mobile Security, Technical Support, Data Maintenance, Peripheral Devices, Computer Displays, Data Storage, Wireless Networks

Skills you'll gain: Scripting, Python Programming, Computer Programming, Computational Thinking, Data Structures, Integrated Development Environments, Debugging, Development Environment

Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Kubernetes, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Terraform, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Microservices

Skills you'll gain: Operating System Administration, Desktop Support, Operating Systems, Command-Line Interface, Technical Support and Services, System Support, Help Desk Support, Mobile Security, Network Security, Microsoft Windows, Technical Support, Mac OS, Linux, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

Skills you'll gain: Web Analytics and SEO, Information Architecture, Technical Support

Skills you'll gain: Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, Responsible AI, Automation, Workflow Management, AI Product Strategy, Report Writing, Digital Transformation, Marketing Materials, Team Management, AI Personalization, Generative AI Agents, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support

Skills you'll gain: Prompt Engineering, AI Product Strategy, Prompt Patterns, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Generative Model Architectures, Product Development, Innovation, Product Roadmaps, Usability Testing, Product Planning, Commercialization, Artificial Intelligence, Product Strategy, Project Management Life Cycle, OpenAI, Stakeholder Engagement, Stakeholder Management

Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting